PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vetco Clinics and VCA Animal Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vetco Clinics
VCA Animal Hospital

Vetco Clinics and VCA Animal Hospital Overview

Total reviews
174
433
Company responses
0
0
Issues resolved
4
1

Vetco Clinics and VCA Animal Hospital Consumer Ratings

Rank
36 out of 372 in Pet Medicine and Veterinary Clinics category
34 out of 372 in Pet Medicine and Veterinary Clinics category
Customer service
39 in category
33 in category
Product or Service Quality
31 in category
26 in category
Price Affordability
25 in category
44 in category
Value for money
20 in category
30 in category

Vetco Clinics and VCA Animal Hospital Rating Details

Customer service
1.5 (115 reviews)
2 (128 reviews)
Reviewer's quote

...He didn't possess the best customer service skills. I arrived a few minutes after 10:00 and it was after 11:30 when he finally began the checkin process. He handed the iPad to me and when I asked him for help he didn't even bother to respond...

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... was Kenny, he proceeded to tell me the number was to the rebate center and he could not help he with Iogging into site and gave me another number that was to customer service for VCA Care CLub. Turns out that was jus the 800# to get you to a local VCA location once you put in your zip code. So, I called back, this time got another rep who w...

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Product or Service Quality
1.6 (114 reviews)
1.9 (109 reviews)
Reviewer's quote

...what a *** service..

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...I am not interested in paying for a double service with VCA and Med Vet. I hope to hear back about a prompt cancellation. Luisa Echeverri VCA causeway Metairie LA..

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Price Affordability
2.7 (113 reviews)
1.7 (108 reviews)
Reviewer's quote

...we decided to get a blood work up though not ordered or prescribed due to the price. they said they would do it in house but call us if they send it out. I guess the in house system is not as sophisticated as the labs they send to...

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They don't care what you're animal is going through, all they care about is the money they can get out of you !!! They nickel and dim you !!!! and when you can't afford the price they want, they say well there's nothing we can do go check other vets..

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Value for money
2.1 (110 reviews)
1.7 (83 reviews)
Reviewer's quote

...Suppose I didn't have the money to pay. I would have been arrested. So pissed right now :cry:..

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...If you dont, save your money..

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Vetco Clinics and VCA Animal Hospital Pros and Cons

Pros
  • Low prices
  • Staff of the actual peto
  • Leaving
  • Personal care and attention
  • Veterinarian
  • Would highly recommend
Cons
  • Whole experience
  • Too long of a wait
  • Negligence
  • Unprofessional comments
  • Pricing
  • Veterinarian

Vetco Clinics and VCA Animal Hospital Most Positive Reviews

Top rated reviews
5

Get my yearly vaccines with Vetco and have no problems with their service. My local vet would charge nearly $150...

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5

With a slight emergency at hand- we needed a local vet quickly. We are blessed to find Beth and the team at VCA. We were...

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5

I would like to compliment the Vet and staff that we saw at the
clinic today. Even though the wait was longer than before...

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5

We had a 9year old pit bull who had testicular cancer. He burst his tumor opened and our vet would not see him until the...

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Vetco Clinics and VCA Animal Hospital Most Critical Reviews

Lowest rated reviews
1

This was an absolute nightmare. The first Saturday I waited for over an hour. The traveling clinic never came that...

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1

Run don't walk away from this horrible facility. Someone threw a kitten over my fence at Christmas and I rushed her to...

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1

While in Petco I waited an hour and a half to get my dog her new rabies shots. My number was finally called and just bef...

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1

VCA Alexandria Virginia Animal Hospital Emergency rooms forced me to euthanize my poor little MinPin. 16 hours and...

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Vetco Clinics and VCA Animal Hospital Latest Reviews

Recent published reviews
2.2

on may 31 2020 I took my 2 dogs to petco for a veto appointment. to make a long story short the vet was afraid of our...

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1.4

Took my female dog to get spayed.
They took her in and I went to wait in my car for 30mins. I then spoke with the doctor....

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No votes

I'm going out of town and need my dog midnight to be safe and care for. Therefore,I need proof of shots. I bought all...

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1.7

I got both of my dogs Care Club memberships. I did this during their annual vaccination appointment but primarily becaus...

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Vetco Clinics and VCA Animal Hospital Products and Services

Most reviewed product and services
  • Vetco Clinics Pet Vaccination (51 reviews)
  • Vetco Clinics Rabies Pet Vaccination (29 reviews)
  • Vetco Clinics Customer Care (28 reviews)
  • Vca Animal Hospital Pet Medical Service (143 reviews)
  • Vca Animal Hospital Careclub Wellness Plan (15 reviews)
  • Vca Animal Hospital Veterinarian (14 reviews)