PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vanilla Mastercard and Visa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vanilla Mastercard
Visa

Vanilla Mastercard and Visa Overview

Total reviews 191 29
Company responses 0 0
Issues resolved 1 0

Vanilla Mastercard and Visa Consumer Ratings

Rank
61 out of 204 in Cards category
44 out of 204 in Cards category
Reliability
42 in category
20 in category
Customer service
37 in category
16 in category
Website
52 in category
57 in category
Product or Service Quality
51 in category
26 in category

Vanilla Mastercard and Visa Rating Details

Reliability
1.2 (84 reviews)
1.5 (6 reviews)
Reviewer's quote

Why was there a latonia on my email? how is somebody getting my information to change the password and stuff and that's probably how my $95 and some cents was stolen off my card.

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Barclays is a garbage company that is dragging down the Visa name by their incompetence, rudeness and arrogance. I think less of Visa based on their partnership with Barclays but would think more of them if they divorced them.

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Customer service
1.3 (84 reviews)
1.9 (7 reviews)
Reviewer's quote

Your customer service sucks, unprofessional and careless!!! Myvanilla prepaid card was stolen and when I called to get help and they hung up on me twice!! Don't rely on this people with your money. Just lost my money..

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...Customer service reps have the strongest foreign accents can barely understand. However they are nice. That's it..

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Website
1.2 (78 reviews)
1.2 (5 reviews)
Reviewer's quote

when i went to website, put in the details it says web services returned null can you please let me know whether i can use the card still or it is a waste. there is no email ID on the website of Vanilla cards. also it requires me to call up Vancouver number on ISD which is more expensive than the...

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I bought a prepaid visa for online gaming $50 card plus 5.95 fee at time of purchase. Each transaction cost about $3. So I paid $55.95 and was only able to spend $41.00. Loss of almost $15.00.

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Product or Service Quality
1.2 (78 reviews)
1.6 (5 reviews)
Reviewer's quote

I had a problem with my prepaid one vanilla mastercard which made a unauthorized transaction and i call Custer service and said i have to weight 90 days and they eould send an survey to my email but never did. I would like to know if ya'll could do something about my unauthorized transactions as a...

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...The next day i make a purchase online for $177, i get an email saying my product will be sent out when funds are recieved. It is now 6 days later. Funds have still not gone through...

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Vanilla Mastercard and Visa Pros and Cons

Pros
  • When the card works
  • Very good
  • Security of putting only as much money as i want
  • Reasonable rewards
  • Good customer service
  • Diversity of products
Cons
  • Customer service
  • No suitable resolution
  • Lack of responce
  • Association with barclays the worst company

Vanilla Mastercard and Visa Most Positive Reviews

Top rated reviews
5

Love I love this card!! I am able to order online for the first time with this!!!! Like

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3.2

Barclays is a garbage company that is dragging down the Visa name by their incompetence, rudeness and arrogance. I...

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No votes
No votes

Vanilla Mastercard and Visa Most Critical Reviews

Lowest rated reviews
1

This is *** horse ***. I will no longer purchase Visa cards . I tried to check two different cards using the given...

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1

My neighbor paid $50 plus $3.95 to buy me a Visa Gift Card to say thanks for some work I did to her house. She gave me...

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1

I ordered this card for a Christmas present from Walmart and the recipient has yet to be able to activate/use etc. I...

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1

So i purchased a Visa debit Gift Card on 1/12/18. I put $200 on the card, activated it. The next day i make a purchase...

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Vanilla Mastercard and Visa Latest Reviews

Recent published reviews
2

Why was there a latonia on my email? how is somebody getting my information to change the password and stuff and that's...

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No votes

My card wont go through

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2

I had $95 and some cents stolen from my card. I spoke with somebody at vanilla gift card, they gave me a case number,...

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1

I bought a prepaid visa for online gaming $50 card plus 5.95 fee at time of purchase. Each transaction cost about $3....

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Vanilla Mastercard and Visa Products and Services

Most reviewed product and services
  • Vanilla Mastercard Gift Card (88 reviews)
  • Vanilla Mastercard Prepaid Card (26 reviews)
  • Vanilla Mastercard Prepaid Card Activation (14 reviews)
  • Visa Gift Card (10 reviews)