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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 532 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales rep 9
  • Showroom display 3
  • Selection 2
  • Sales manager 1
  • Service tech 1

Customers don't like

  • Rude customer service10
  • Repair9
  • Delivery service was a nightmare8
  • Quality of furniture7
  • Quality of product5
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 477 TOTAL REVIEWS
  • $61.1K CLAIMED LOSSES
  • $485 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service8
  • Delivery5
  • Delivery service4
  • Communication on shipping3
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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