PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Watsons Home Furniture and Value City Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Watsons Home Furniture
Value City Furniture

Watsons Home Furniture and Value City Furniture Overview

Total reviews
2
836
Company responses
0
0
Issues resolved
0
2

Watsons Home Furniture and Value City Furniture Consumer Ratings

Rank
1420 out of 1485 in Furniture and Decor category
255 out of 1485 in Furniture and Decor category
Customer service
No votes
190 in category
Product or Service Quality
No votes
228 in category
Delivery Service
No votes
220 in category
Reliability
No votes
163 in category

Watsons Home Furniture and Value City Furniture Rating Details

Customer service
No votes
1.5 (240 reviews)
Reviewer's quote

No items

...I really need someone from the corporate office to contact me as soon a possible to discuss this matter since I cannot get in contact with any customer service rep. Thank you 717-265-6805..

Read full review
Product or Service Quality
No votes
1.6 (206 reviews)
Reviewer's quote

No items

that was another lie, frustrated the customer service i told a lady behind the desk- she told me the sales guy was out a long time????what did that have to do with customer service- Its been a week I sleeping on a air mattress, spoke to manager there, no helpful at all, acted like i was bothering...

Read full review
Delivery Service
No votes
2.1 (194 reviews)
Reviewer's quote

No items

for the delivery service that Value City contracts with told me to tell his guys to put the furniture back on the truck which I did exactly what he asked me to do, since Wendy mess up on my order(which I signed) we never had problems with shady sales rep. The store wanted to charge for a delivery...

Read full review
Reliability
No votes
1.6 (193 reviews)
Reviewer's quote

No items

They said they were reimbursing me over 6 days ago, and they told now they are just now processing it

Read full review

Watsons Home Furniture and Value City Furniture Pros and Cons

Pros
No votes
  • Sales rep
  • Will never be back
  • Very nice looking furniture
Cons
No votes
  • Quality of furniture
  • Rude customer service
  • Delivery service was a nightmare

Watsons Home Furniture and Value City Furniture Most Positive Reviews

Top rated reviews
No votes
5

THE ASSURANCE NOW PLAN, THE COSTUMER SERVICE WORKER, HAS BEAT ME OUT OF HUNDREDS OF DOLLARS, THE CONTRACT NEEDS TO BE...

Read full review
No votes
5

I will never buy a product from your company again!!! I purchased a reclining chair it took 4 1/2 months to have this...

Read full review

Watsons Home Furniture and Value City Furniture Most Critical Reviews

Lowest rated reviews
No votes
1

Purchased a Beautyrest Mattress from the Toms River, NJ Value City store. The mattress was never the same as the one we...

Read full review
No votes
1

I bought a very expensive bedroom set from Value City Furniture. The first delivery the frame on the mirror was chipped...

Read full review

Watsons Home Furniture and Value City Furniture Latest Reviews

Recent published reviews
No votes
1

I was in your store in chicago at 2536 n elston and I could not believe what I saw during a pandemic. Chicago was hit...

Read full review
No votes
4.4

They said they were reimbursing me over 6 days ago, and they told now they are just now processing it

Read full review

Watsons Home Furniture and Value City Furniture Products and Services

Most reviewed product and services
No votes
  • Value City Furniture Furniture Set (125 reviews)
  • Value City Furniture Sofa (109 reviews)
  • Value City Furniture Delivery Service (53 reviews)