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USBI

Telecommunications
  • 0 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $277 AVERAGE LOSS
1.3
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
  • This is a scam company 1

Customers don't like

  • Any part of this business2
  • Customer service agents2
  • Misleading2
  • Service was discontinued yet billing continued2
  • Stole my account2

Products by USBI

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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 396 TOTAL REVIEWS
  • $71.5K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Way the problem was handled 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poor customer service4
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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