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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 910 TOTAL REVIEWS
  • $3.6M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • How usaa used to operate and care for its members 5
  • Horrible lying thieves 4
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service18
  • Customer service14
  • Being treated like a criminal12
  • Complete lack of customer service6
  • Incompetent employees6
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World Financial Group

Financial Services
  • 2 ISSUES RESOLVED
  • 267 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Knowledge on product 3
  • Consistent motivation from team 2
  • Good business opportunity 2
  • Leaving comfort zone 2
  • Wfg does not have a wfg financial product 2

Customers don't like

  • Dishonesty10
  • Misleading sales tactics9
  • Cult-like mentality7
  • Pyramid scheme7
  • Use people for benefit6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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