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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1006 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Do not use 3

Customers don't like

  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Unwillingness to fix problem usaa created4
  • Horrible customer service4
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World Financial Group

Financial Services
  • 2 ISSUES RESOLVED
  • 292 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Knowledge on product 3
  • Wfg does not have a wfg financial product 2
  • Variety of products 2
  • Leaving comfort zone 2
  • Good business opportunity 2

Customers don't like

  • Use people for benefit5
  • Dishonesty4
  • Bad scammer4
  • Ruin your future3
  • Pyramid scheme3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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