PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about USAA and Veterans United Home Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

USAA
Veterans United Home Loans

USAA and Veterans United Home Loans Overview

Total reviews
1468
1
Company responses
0
0
Issues resolved
13
0

USAA and Veterans United Home Loans Consumer Ratings

Rank
229 out of 1859 in Financial Services category
692 out of 883 in Loans and Mortgages category
Customer service
212 in category
No votes
Product or Service Quality
190 in category
No votes
Website
145 in category
No votes
Reliability
158 in category
No votes

USAA and Veterans United Home Loans Rating Details

Customer service
1.3 (614 reviews)
No votes
Reviewer's quote

...Their customer "service" people are officious, ignorant...

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No items

Product or Service Quality
1.4 (499 reviews)
No votes
Reviewer's quote

...It is a shame our veterans have to deal with this terrible service..

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No items

Website
2.1 (491 reviews)
No votes
Reviewer's quote

I'm in New Zealand so expected postage to be $40-75US, there were no postage prices on the website, but this is inline with other businesses sending similar product from the US to us in NZ. I selected the first option (not knowing the best choice) which was UPS ground. Now, I did not know this...

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No items

Reliability
1.4 (477 reviews)
No votes
Reviewer's quote

Property Claims Failure to Timely Adjudicate -Possible Bias to Senior members; Misrepresentations by Adjuster who could never be contacted by phone in over one year in dealing with home claims process.Either rude and/or condensing but USAA management fails to either correct situation and/or even...

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No items

USAA and Veterans United Home Loans Pros and Cons

Pros
  • What they used to be
  • How usaa used to operate and care for its members
  • Frustrating
No votes
Cons
  • Horrible customer service
  • Being treated like a criminal
  • Did not resove issue
No votes

USAA and Veterans United Home Loans Most Positive Reviews

Top rated reviews
5

I have been with USAA checking, savings, auto, life and home insurance for 22 years. I deposited a check into one of my...

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No votes
5

Who writes positive reviews? When do people write a review? When they have a bad experience or a good experience? In my...

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No votes

USAA and Veterans United Home Loans Most Critical Reviews

Lowest rated reviews
1

I have been a customer of USAA for 19 years for my banking, automobile, renters, and homeowner's insurance and was...

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No votes
1

Basically I never signed or verbally agreed to ANY of the fees I was charged by a company. USAA's fraud protection has...

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No votes

USAA and Veterans United Home Loans Latest Reviews

Recent published reviews
1

It is a shame USAA has gone as low as it has. I am a veteran and had my son get a USAA credit card and taught him to...

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No votes
3.8

all I want is ;My Accounts Summary;

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No votes

USAA and Veterans United Home Loans Products and Services

Most reviewed product and services
  • Usaa Auto Insurance (232 reviews)
  • Usaa Customer Care (122 reviews)
  • Usaa Auto Claim (107 reviews)