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Ups

Transportation and Logistics
  • 24 ISSUES RESOLVED
  • 5116 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $954 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service172
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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Western Union

Cash Services
  • 3 ISSUES RESOLVED
  • 677 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
  • Past transfers went well 3
  • Fair 3
  • Wu wire service 2
  • I finally got my refund 2
  • When the service actually works 1

Customers don't like

  • Customer service15
  • Business tactics6
  • No reason for problem given5
  • Customer service no resolution4
  • Worst experience with a company i have ever had3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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