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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4725 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $910 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service70
  • Delivery52
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver21
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Western Union

Cash Services
  • 2 ISSUES RESOLVED
  • 619 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Fair 3
  • Wu wire service 2
  • Past transfers went well 2
  • Money tracking one you are set up 1
  • I finally got my refund 1

Customers don't like

  • Business tactics6
  • Customer service5
  • No reason for problem given4
  • Intrusive questions3
  • Customer service no resolution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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