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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4645 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $913 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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Walmart

Supermarkets and Malls
  • 50 ISSUES RESOLVED
  • 6110 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Prices 30
  • To never shop at walmart again 9
  • Selection 7
  • Location 6
  • Product when it worked 6

Customers don't like

  • Customer service57
  • Service28
  • Management22
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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