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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4670 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $912 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service70
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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Viabox

Shipping
  • 2 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $14.3K CLAIMED LOSSES
  • $594 AVERAGE LOSS
1.7
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Repacking for free 3
  • No fees 2
  • Pics of content for free 2

Customers don't like

  • Customer service3
  • Communication3
  • Not even logical costs2
  • Value for money2
  • Unexpected pricing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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