Ups vs Usps

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Ups

Shipping
  • 16 ISSUES RESOLVED
  • 4384 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $922 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39

Products by Ups

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Usps

Post
  • 11 ISSUES RESOLVED
  • 2028 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $955 AVERAGE LOSS
1.5
Customer service
Website
Turnaround Time
  • Mail delivery person 15
  • Local post office 9
  • Customer service personnel 6
  • Usually good delivery 5
  • Local post office friendly and like self printing labels 4

Customers don't like

  • Horrible service69
  • Customer service60
  • Do not return calls31
  • Delivery time28
  • Postman13

Products by Usps

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous West Linn, Oregon, United States #1239333
I needed to return a packing to a shopping channel which charged me 4.95 to sent when I took it to UPS they said it cost 33.00 to return, I then went to the post office and they only charged $15.00 to return.