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Ups

Shipping
  • 18 ISSUES RESOLVED
  • 4553 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $925 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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Usps

Post
  • 12 ISSUES RESOLVED
  • 2128 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $942 AVERAGE LOSS
1.5
Customer service
Website
Turnaround Time
  • Mail delivery person 15
  • Local post office 9
  • Customer service personnel 6
  • Usually good delivery 6
  • When they actually do the job right 4

Customers don't like

  • Horrible service69
  • Customer service61
  • Do not return calls31
  • Delivery time28
  • Postman13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
West Linn, Oregon, United States #1239333
I needed to return a packing to a shopping channel which charged me 4.95 to sent when I took it to UPS they said it cost 33.00 to return, I then went to the post office and they only charged $15.00 to return.