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UPS
Usps
i
UPS

UPS

1.4
?

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  • 25 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5538 TOTAL REVIEWS
Rank
156 out of 1653
in Transportation and Logistics category
Rating Details
Customer service
Website
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    46
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    05:26
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
1737 reviews
1.4
247 reviews
1.4
166 reviews
Usps

Usps

1.6
?

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  • 17 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2541 TOTAL REVIEWS
Rank
9 out of 243
in Post category
Rating Details
Customer service
Website
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    20
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    08:32
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
745 reviews
1.8
554 reviews
1.8
75 reviews

How would you compare UPS vs Usps?

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iam.p1553d
#1722756
Customer service
USPS is inadequate and unable to provide the package delivery services offered whereas UPS keeps schedules and availability well effected. A subsequent wait on hold when calling them about problems is usually over 30 minutes and often over an hour.



Product or Service Quality
Deliveries of packages are missed despite a weak excuse and options for resolution are worthless. UPS typically delivers in short order and USPS generally needs many days longer. Ordinary mail delivery to a mailbox is tolerable especially since there is no other option.

Email is far better for personal communications and we shall use primarily henceforth.

I have something else to compare
USPS package delivery times are typically several days longer than UPS despite their long term existence and nationwide infrastructure.
Anonymous
#1695175

the UPS store screwed up my package to my sister in law and had to take it to USPS for half the price and three times faster. UPS franchised all the stores and delivery people out to reduce their costs but it did not improve the service one bit. Go with USPS, faster and more reliable.

Anonymous
#1541531

UPS is very good! USPS is very bad.

I had a shipment coming from N.C.

and it went to Memphis first and will take 10 days to get to me. Every day mail service is ok , but a package arriving is bad!

Anonymous
#1239333

I needed to return a packing to a shopping channel which charged me 4.95 to sent when I took it to UPS they said it cost 33.00 to return, I then went to the post office and they only charged $15.00 to return.

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