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Ups

Shipping
  • 20 ISSUES RESOLVED
  • 4595 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
Delete

Usps

Post
  • 12 ISSUES RESOLVED
  • 2173 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $938 AVERAGE LOSS
1.5
Customer service
Website
Turnaround Time
  • Mail delivery person 14
  • Local post office 9
  • Customer service personnel 6
  • Usually good delivery 6
  • When they actually do the job right 4

Customers don't like

  • Horrible service28
  • Customer service25
  • Delivery time17
  • Do not return calls11
  • Postman6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
West Linn, Oregon, United States #1239333

I needed to return a packing to a shopping channel which charged me 4.95 to sent when I took it to UPS they said it cost 33.00 to return, I then went to the post office and they only charged $15.00 to return.