PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship
UPS

Uship and UPS Overview

Total reviews
631
5656
Company responses
3
0
Issues resolved
0
27

UPS was first mentioned on PissedConsumer on Apr 5, 2007 and since then this brand received 5656 reviews. It is 5025 reviews more than Uship received since Nov 4, 2007.

Uship and UPS Consumer Ratings

Rank
118 out of 1511 in Transportation and Logistics category
153 out of 1511 in Transportation and Logistics category
Customer service
90 in category
125 in category
Website
103 in category
139 in category
Diversity of Products or Services
105 in category
116 in category

According to consumer ratings and reviews, Uship ranks 35 points higher in the Transportation and Logistics category than UPS. People gave Uship 1.5 stars for Customer service criterion in Transportation and Logistics category and it is 297 points higher than the worst rated brand in this category. At the same time, UPS was rated 1.2 stars for Customer service criterion in this category and it is 262 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Uship has a higher rating than UPS. Regarding Diversity of Products or Services criterion, consumers gave Uship 1.6 stars and it is 73% greater than other in category. UPS however was rated 1.5 stars and it is 70% greater than other in category.

Uship and UPS Rating Details

Customer service
1.5 (137 reviews)
1.2 (1476 reviews)
Reviewer's quote

...These guys consider themselves neutral to the customer (ordering shipping) and the shipping service (broker). So don't expect them to assist you if you have any issues or disputes. Although they consider themselves neutral, don't be fooled...

michael

... can the picture (which had sentimental value) and the book be ruined to the point of deciding to just through it away? I have spoken with the store, Canadian customer service and the American customer service with all telling me to contact each other. I accept that the package could have been packed better, though I cannot accept that the contents were simply discarded. I valued the contents at $200...

Shalanda
Website
2 (125 reviews)
1.6 (1106 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

Otto B

I placed an order on Amazon website on 01/15/2020. As a Prime member, my package was to be delivered within 2 days (Fri 01/17/2020). On the expected day, I got a delivery notification on my phone...

DEVAAN
Diversity of Products or Services
1.6 (122 reviews)
1.5 (927 reviews)
Reviewer's quote

The transfer will decline The legit Uship site provides a great deal of services, will never ask for life insurance on pet shipping, are available 6 days a week. Provide paper work, work direct with the consumer. Co's that mimic uship will come up with last min requirements & if they convince you...

PissedConsumer1171865

...I shipped products from China to the Philippines and tracked the package. On the fifth day from the time it was shipped, it said on tracking that they tried to deliver and I wasn't there. BS!!! I was there and there were other people there in that address, too...

Mary M

Uship and UPS Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • Tracking tool
  • Tracking our packages
  • Its just this order i am very upset with ups about
Cons
  • Customer service
  • Being scammed
  • Money grab
  • Poor customer service
  • Delivery
  • Customer service agent

Uship and UPS Most Positive Reviews

Top rated reviews
5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

5

The tracking number of my parcel was shown that the delivery date is yesterday, so I scheduled to work from home and sta...

Uship and UPS Most Critical Reviews

Lowest rated reviews
1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

1

my pack was picked up from warehouse on 26th August from UPS and to date 1st Sept has not been delivered. I have paid...

Uship and UPS Latest Reviews

Recent published reviews
1

I’m just warning everybody I move from Scottsdale Arizona to Tennessee 43 foot gooseneck trailer contracted through...

Read all 631 reviews
3.5

Champs shipping is toooooo slow. UPS Ground shipping took 8 days. I ordered a pair of shoes on Monday.
Day 2: Shipping la...

Read all 5656 reviews

Uship and UPS Products and Services

Most reviewed product and services
  • Uship Shipping Service (55 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (27 reviews)
  • Ups Delivery Service (1863 reviews)
  • Ups Customer Care (264 reviews)
  • Ups Vehicle Driver (183 reviews)