PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship
UPS

Uship and UPS Overview

Total reviews 642 5848
Company responses 3 0
Issues resolved 0 28

Uship and UPS Consumer Ratings

Rank
133 out of 1061 in Transportation and Logistics category
174 out of 1061 in Transportation and Logistics category
Customer service
101 in category
141 in category
Website
118 in category
154 in category
Diversity of Products or Services
123 in category
133 in category
Product or Service Quality
99 in category
121 in category

Uship and UPS Rating Details

Customer service
1.5 (141 reviews)
1.2 (1591 reviews)
Reviewer's quote

...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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UPS should be ashamed of themselves that they do not require their employees working the customer service counter at their Laconia NH facility to not wear masks. The other worst thing about this location is that they are only open one hour a day! Needless say the lines are long and then to be...

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Website
2 (131 reviews)
1.6 (1200 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

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...Package should be at the station!! Situation is made more frustrating because you cannot contact the local branch directly and the UPS website is confusing and locks up when you try to change delivery options..

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Diversity of Products or Services
1.6 (126 reviews)
1.5 (1010 reviews)
Reviewer's quote

...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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I ordered from a company using Ups Ground Services. The route driver of Farmingville Nazz provided excellent care to handling package. The quality that Ups brings to the table is impressive when is comes to professionalism and on time delivery...

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Product or Service Quality
1.5 (112 reviews)
1.3 (1236 reviews)
Reviewer's quote

The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move date. dont..

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...Your online tracking says it's been sent to the postal service. I have called tge post office and they do not have it..

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Uship and UPS Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • Tracking tool
  • Tracking our packages
  • Respectful but useless customer service staff
Cons
  • Customer service
  • Being scammed
  • Money grab
  • Poor customer service
  • Delivery
  • Unethical business practices

Uship and UPS Most Positive Reviews

Top rated reviews
5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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5

The tracking number of my parcel was shown that the delivery date is yesterday, so I scheduled to work from home and sta...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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5

The package arrived to my country in a day and I was pleased, but from that time I´m waiting for 8 days and I still have...

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Uship and UPS Most Critical Reviews

Lowest rated reviews
1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

my pack was picked up from warehouse on 26th August from UPS and to date 1st Sept has not been delivered. I have paid...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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1

Told they would do paperwork at time of pickup. They could not and I was told they would just take my package without...

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Uship and UPS Latest Reviews

Recent published reviews
No votes

Company replied that my tracking number/order doesn't exist in their book. Company name was used by an individual/organi...

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2

I had some electronic parts shipped to Tahiti via UPS World Wide and they lost it. They say due to COVID deliveries are...

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5

uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip...

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2

UPS should be ashamed of themselves that they do not require their employees working the customer service counter at...

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Uship and UPS Products and Services

Most reviewed product and services
  • Uship Shipping Service (59 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)
  • Ups Delivery Service (1924 reviews)
  • Ups Customer Care (267 reviews)
  • Ups Vehicle Driver (196 reviews)