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Ups

Transportation and Logistics
  • 24 ISSUES RESOLVED
  • 5113 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $954 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service172
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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Ups Store

Transportation and Logistics
  • 5 ISSUES RESOLVED
  • 538 TOTAL REVIEWS
  • $86.4K CLAIMED LOSSES
  • $511 AVERAGE LOSS
1.6
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 8
  • Clean 2
  • Ukraine ups is mafia 1
  • That the package arrived 1
  • Store was well kept and looked fully stocked 1

Customers don't like

  • Customer service11
  • Store employees4
  • Way i was treated3
  • Manager3
  • Too many lost or misplaced packages2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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