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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4632 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $914 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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Ups Store

Shipping
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 467 TOTAL REVIEWS
  • $83K CLAIMED LOSSES
  • $539 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Convenient location 7
  • Price 1
  • Professionalism 1
  • That the package arrived 1
  • Ukraine ups is mafia 1

Customers don't like

  • Manager3
  • Poor customer service2
  • Respone from owner2
  • Response of agent2
  • Way i was treated2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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