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Ups

Shipping
  • 22 ISSUES RESOLVED
  • 4814 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $913 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service70
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver22
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Ups Store

Shipping
  • 3 ISSUES RESOLVED
  • 495 TOTAL REVIEWS
  • $83.7K CLAIMED LOSSES
  • $533 AVERAGE LOSS
1.5
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Convenient location 8
  • Clean 2
  • Ukraine ups is mafia 1
  • That the package arrived 1
  • Store was well kept and looked fully stocked 1

Customers don't like

  • Customer service5
  • Manager3
  • Way i was treated2
  • Store employees2
  • Response of agent2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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