PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wine Enthusiast and UPS Store as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wine Enthusiast
UPS Store

Wine Enthusiast and UPS Store Overview

Total reviews 15 632
Company responses 0 1
Issues resolved 0 6

Wine Enthusiast and UPS Store Consumer Ratings

Rank
74 out of 284 in Kitchen and Cooking category
151 out of 1061 in Transportation and Logistics category
Customer service
51 in category
115 in category
Value for money
54 in category
99 in category
Product or Service Quality
53 in category
108 in category
Diversity of Products or Services
53 in category
97 in category

Wine Enthusiast and UPS Store Rating Details

Customer service
1 (4 reviews)
1.4 (178 reviews)
Reviewer's quote

...They have a Customer Service number but it tells you to send them an email..

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...Ive called the ups customer service several times with no success with getting my package redelivered. Im still waiting to receive my package..

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Value for money
1 (3 reviews)
1.5 (96 reviews)
Reviewer's quote

No one has solved my issue or did anything to try to help. My cellar is not working and the is not cooling. The least you can do is send a tech guy to test the unit or send me a replacement.

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...No one has any idea how long it took me to make all those face masks and save my own money to purchase all the toys I sent with everything. Im very upset by how this is being handled..

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Product or Service Quality
1 (2 reviews)
1.5 (129 reviews)
Reviewer's quote

...Customer service is useless. I'll never buy from them again. ..

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...! I explained that I would pick up my item on Friday 06-19-2020 however I decided to go over and pick up my package on 06-16-2020 after work and your Customer Service representative need a vacation. Their was a old white guy over by returns and shipment that asked me what the *** was I coming in there tearing up the dam place because one of the horses that you use to block off a section so that a person doesnt fall in a wet spot fell over underneath ...

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Diversity of Products or Services
1.5 (2 reviews)
1.9 (101 reviews)
Reviewer's quote

No items

...They need to remove these services from their ads. This branch reflects poorly upon the brand name. The attitude is incredible, but perhaps there is more to the ill will here that I do not understand...

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Wine Enthusiast and UPS Store Pros and Cons

Pros
  • Good advertising
  • Convenient location
  • Location
  • Clean
Cons
  • No customer service
  • Unhelpful customer service
  • Products breaking fast
  • Customer service
  • Way i was treated
  • Store employees

Wine Enthusiast and UPS Store Most Positive Reviews

Top rated reviews
No votes
5

UPS store Westminster Blvd. is a pleasure to do business with. The owner is pleasant, friendly, and cares about his...

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No votes
5

Paid $40 premium for small package to be delivered to Canada. Item went to UPS Canadian depot where it was held up for...

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Wine Enthusiast and UPS Store Most Critical Reviews

Lowest rated reviews
1

I ordered several wine decanters, and got an immediate email confirmation of order. One day later realized they badly...

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1

I shipped a large package to a NJ residence via the UPS Store on Zafarano in Santa Fe, NM. The label included the...

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1

Easy and good to put in but when the 166 bottle fridge broke I couldn’t get any help

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1

I ship with UPS almost daily. I do warranty work for another company and ship on both their account and my own. While us...

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Wine Enthusiast and UPS Store Latest Reviews

Recent published reviews
No votes

Bought an Artevino $2,359 unit from Costco. While my credit card was billed I received NO information from Costco, Wine...

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1

DoUnprofessional And rude employees
Dont talk straight and if you are just dropping off something to amazon, they will sh...

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No votes

Looking for an ETA for PO #144097521,
Customer : Robert, Customer Impressions
Thanks for your help,
-Michael Hayes

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1

My name is Christina Oliva and I will have a package being returned to your store September 3.
1Z3Y19411283770144 Here is...

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Wine Enthusiast and UPS Store Products and Services

Most reviewed product and services
  • Wine Enthusiast Customer Care (2 reviews)
  • Wine Enthusiast Delivery Service (2 reviews)
  • Ups Store Customer Care (73 reviews)
  • Ups Store Owner (27 reviews)
  • Ups Store Manager (13 reviews)