PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Universal Technical Institute and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Universal Technical Institute
University Of Phoenix

Universal Technical Institute and University Of Phoenix Overview

Total reviews
228
292
Company responses
168
0
Issues resolved
0
0

University Of Phoenix was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 292 reviews. It is 64 reviews more than Universal Technical Institute received since Nov 16, 2009.

Universal Technical Institute and University Of Phoenix Consumer Ratings

Rank
12 out of 556 in Universities, Colleges and Schools category
72 out of 556 in Universities, Colleges and Schools category
Product or Service Quality
29 in category
53 in category
Customer service
35 in category
52 in category
Price Affordability
56 in category
67 in category

According to consumer ratings and reviews, Universal Technical Institute ranks 60 points higher in the Universities, Colleges and Schools category than University Of Phoenix. People gave Universal Technical Institute 2.2 stars for Product or Service Quality criterion in Universities, Colleges and Schools category and it is 114 points higher than the worst rated brand in this category. At the same time, University Of Phoenix was rated 1.5 stars for Product or Service Quality criterion in this category and it is 90 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Universal Technical Institute has a higher rating than University Of Phoenix. Regarding Price Affordability criterion, consumers gave Universal Technical Institute 1.5 stars and it is 61% greater than other in category. University Of Phoenix however was rated 1.2 stars and it is 53% greater than other in category.

Universal Technical Institute and University Of Phoenix Rating Details

Product or Service Quality
2.2 (71 reviews)
1.5 (46 reviews)
Reviewer's quote

...They don't put a dime into quality education. Do your research and go to a non-profit school. What UTI does should be against the law ..

Deziah

Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

PissedConsumer1199515
Customer service
2 (68 reviews)
1.4 (44 reviews)
Reviewer's quote

The sutdent service put down on him paper that he failed the drug test he refused to take ?? Had a meeting with the president and all staff. Student service thug thid kid with no rights to take a test or say he has a drug problem. Get to meeting student services story changing of fly as to what...

PissedConsumer1108381

I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

Mailani
Price Affordability
1.5 (59 reviews)
1.2 (27 reviews)
Reviewer's quote

...I was their all I saw was false lies and advertisement I withdrew myself from the program and I want a refund for the uniforms I purchased for a way out of price 215. 00 2 t shirts a work shirt for 215. 00...

Kealii

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix University. I applied completed the application with UOP and was told that I needed to change my High School information to graduated since I did not have a high school diploma. I did...

Jontay

Universal Technical Institute and University Of Phoenix Pros and Cons

Pros
  • Instructors
  • Teachers
  • Vet center
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Conduct standards
  • Administrative staff
  • Student services
  • Management
  • Lack of information
  • Huge scam

Universal Technical Institute and University Of Phoenix Most Positive Reviews

Top rated reviews
5

I am at mmi now 2015 and it is GREAT, the people there are verry helpful and professional. They wont to help you...

4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

Universal Technical Institute and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

the good review was written by a uti EMPLOYEE SNEAKY HUH? THEY WILL DO ANYTHING TO KEEP YOU FROM LEAERNING WHO THEY...

1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

Universal Technical Institute and University Of Phoenix Latest Reviews

Recent published reviews
1

Not worth your time, money and sanity.

Read all 174 reviews
1.4

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

Read all 292 reviews

Universal Technical Institute and University Of Phoenix Products and Services

Most reviewed product and services
  • Universal Technical Institute Program (60 reviews)
  • Universal Technical Institute Automotive Program (9 reviews)
  • Universal Technical Institute Customer Care (7 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)