PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Universal Technical Institute and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Universal Technical Institute
University Of Phoenix

Universal Technical Institute and University Of Phoenix Overview

Total reviews 230 293
Company responses 168 0
Issues resolved 0 0

Universal Technical Institute and University Of Phoenix Consumer Ratings

Rank
16 out of 553 in Universities, Colleges and Schools category
78 out of 553 in Universities, Colleges and Schools category
Product or Service Quality
29 in category
52 in category
Customer service
38 in category
56 in category
Price Affordability
58 in category
71 in category
Additional Fees
39 in category
48 in category

Universal Technical Institute and University Of Phoenix Rating Details

Product or Service Quality
2.2 (72 reviews)
1.4 (47 reviews)
Reviewer's quote

...They don't put a dime into quality education. Do your research and go to a non-profit school. What UTI does should be against the law ..

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Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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Customer service
1.9 (69 reviews)
1.4 (45 reviews)
Reviewer's quote

The sutdent service put down on him paper that he failed the drug test he refused to take ?? Had a meeting with the president and all staff. Student service thug thid kid with no rights to take a test or say he has a drug problem. Get to meeting student services story changing of fly as to what...

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I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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Price Affordability
1.5 (61 reviews)
1.2 (28 reviews)
Reviewer's quote

...I was their all I saw was false lies and advertisement I withdrew myself from the program and I want a refund for the uniforms I purchased for a way out of price 215. 00 2 t shirts a work shirt for 215. 00...

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Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...

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Additional Fees
1.5 (43 reviews)
1.3 (22 reviews)
Reviewer's quote

This company is really something else. If extreme political correct-ness materialized into something physical it would be UTI. No one within the company management is very well educated and they dont know the proper way to handle situations, so they just go to the extreme of tolerance and they will...

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...Now they're saying I must wait an additional 2 weeks for them to release the excess funds THEN another 3 to 5 days for it to be released to my checking account. I am not understanding why their process is so much more difficult than everyone elses. This will be my 1st and last year in this school...

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Universal Technical Institute and University Of Phoenix Pros and Cons

Pros
  • Instructors
  • Teachers
  • Vet center
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Conduct standards
  • Administrative staff
  • Money focus
  • Management
  • Lack of information
  • Huge scam

Universal Technical Institute and University Of Phoenix Most Positive Reviews

Top rated reviews
5

I am at mmi now 2015 and it is GREAT, the people there are verry helpful and professional. They wont to help you...

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4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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5

I'm not a pissed customer. Couldn't ask for a better school for my son. You can't be lazy and not study and then blame...

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4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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Universal Technical Institute and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

the good review was written by a uti EMPLOYEE SNEAKY HUH? THEY WILL DO ANYTHING TO KEEP YOU FROM LEAERNING WHO THEY...

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1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

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1

This is a Profit School! This school is only out to make a PROFIT and make $$$. It's a fake school they don't even care...

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1

I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...

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Universal Technical Institute and University Of Phoenix Latest Reviews

Recent published reviews
1

This company is really something else. If extreme political correct-ness materialized into something physical it would b...

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1

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...

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1

This "school" is run by a bunch of corporate fat cats that just want your money. They don't care about you, your educati...

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1.5

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

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Universal Technical Institute and University Of Phoenix Products and Services

Most reviewed product and services
  • Universal Technical Institute Program (60 reviews)
  • Universal Technical Institute Automotive Program (9 reviews)
  • Universal Technical Institute Customer Care (7 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)