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  • 4 ISSUES RESOLVED
  • 573 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $11K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • One rep did try to help me 6
  • Premiums ok 4
  • Actually they were polite while lying to me 4
  • Medical claims are processed easily 3
  • Extremely unhappy 3

Customers don't like

  • Customer service21
  • Runaround they have given me5
  • Worst customer service4
  • Uncaring4
  • That they lied4
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Us Department Of Veterans Affairs

Governmental Organizations and Politics
  • 0 ISSUES RESOLVED
  • 207 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $110K AVERAGE LOSS
2.0
Customer service
Website
Staff
  • Some employees know the reason they are there 3
  • Growing up with veterans 2
  • Will see if they answer this complaint about va 1
  • Great at doctors level 1
  • Good specialists 1

Customers don't like

  • There honesty and transparency4
  • Lack of treatment4
  • Way they handle debt2
  • Takes too long2
  • Lied2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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