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  • 2 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • One rep did try to help me 5
  • Premiums ok 4
  • Not much 3
  • Actually they were polite while lying to me 2
  • Medical claims are processed easily 2

Customers don't like

  • Being lied to13
  • Useless customer service13
  • Customer service9
  • Uncaring6
  • Worst customer service6
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Us Department Of Veterans Affairs

Government and Politics
  • 0 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $110K AVERAGE LOSS
1.9
Customer service
Website
Staff
  • Some employees know the reason they are there 2
  • Growing up with veterans 2
  • Free medication 1
  • Good specialists 1
  • Friendly staff 1

Customers don't like

  • Lack of treatment7
  • There honesty and transparency4
  • Doctor3
  • No one seems to know what the other is doing3
  • Insults3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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