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  • 3 ISSUES RESOLVED
  • 506 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Customer service9
  • Runaround they have given me4
  • That they lied4
  • Uncaring4
  • Worst customer service4
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Us Department Of Veterans Affairs

Government and Politics
  • 0 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $110K AVERAGE LOSS
2.0
Customer service
Website
Staff
  • Some employees know the reason they are there 3
  • Growing up with veterans 2
  • Friendly staff 1
  • Will see if they answer this complaint about va 1
  • Good specialists 1

Customers don't like

  • There honesty and transparency4
  • Lack of treatment4
  • Lied2
  • Way they handle debt2
  • Takes too long2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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