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United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Kind and helpful flight attendants 5
  • Very nice flight attendants 4
  • In-flight service 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Terrible customer service21
  • Lack of humane treatment8
  • Treatment at the hands of united staff3
  • No customer service3
  • Lack of responce3
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Us Coachways

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $95K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Most drivers were average 1
  • Driver 1
  • Bus did make it to the destination 1

Customers don't like

  • Unprofessional5
  • Customer service4
  • Underhanded way to get funds1
  • Sanitary conditions of the bus1
  • Motor coach service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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