United Airlines vs Us Airways

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United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 632 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Lack of humane treatment11
  • No customer service11
  • Being lied to7
  • No accountability6
  • Worst customer service6

Products by United Airlines

No items

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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold5
  • Customer service4
  • Service4
  • Rude staff4

Products by Us Airways

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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