PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and Union Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo
Union Bank

Wells Fargo and Union Bank Overview

Total reviews
1574
19
Company responses
0
0
Issues resolved
0
1

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1574 reviews. It is 1555 reviews more than Union Bank received since Jul 17, 2009.

Wells Fargo and Union Bank Consumer Ratings

Rank
85 out of 920 in Banks category
162 out of 920 in Banks category
Customer service
92 in category
140 in category
Product or Service Quality
58 in category
123 in category
Website
67 in category
147 in category

According to consumer ratings and reviews, Wells Fargo ranks 77 points higher in the Banks category than Union Bank. People gave Wells Fargo 1.3 stars for Customer service criterion in Banks category and it is 119 points higher than the worst rated brand in this category. At the same time, Union Bank was rated 1 stars for Customer service criterion in this category and it is 71 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Wells Fargo has a higher rating than Union Bank. Regarding Website criterion, consumers gave Wells Fargo 1.9 stars and it is 68% greater than other in category. Union Bank however was rated 1 stars and it is 69% worse than other in category.

Wells Fargo and Union Bank Rating Details

Customer service
1.3 (371 reviews)
1 (9 reviews)
Reviewer's quote

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B

i called the customer service on 14th May, they said that i have no 0% APR for purchases again on 15th May i called the credit card department in the day time, same answer that i don't have any 0% APR and the bad thing is the credit card service lady transferred back my call to the customer...

Adamaris
Product or Service Quality
1.4 (316 reviews)
1 (7 reviews)
Reviewer's quote

The Wells Fargo Bank on 174th takes 45 minutes to an hour to make a deposit when there's two people ahead of you horrible service horrible plac recommend bank somewhere else..

PissedConsumer1640445

Union Bank and the Vendor would not provide me with documentation of product being delivered to me and stated that there was nothing they could do. I filed a claim with the BBB, the vendor contacted me within 24 hours to resolve the cyber theft as I have been a loyal customer. I provided the...

Hollie
Website
1.9 (307 reviews)
1 (6 reviews)
Reviewer's quote

...Had to call the phone number to get help off there website. Just to find out they deleted my password. They claimed it was because of a software update...

PissedConsumer1445000

Our mother banked with Union Bank for over 30 years. She is now 86 and has Alzheimer’s and we have power of attorney to manage her affairs. All of her credit card banks and investment banks are honoring the POA, except for Union Bank. Her pension and social security goes into her Union Bank account...

Kim a

Wells Fargo and Union Bank Pros and Cons

Pros
  • Who did try to make me fell better
  • Nightmare
  • Wells fargo stole my home with no missed paymants and proof
  • I open account at the union bank at 10900 wilshire blvd
Cons
  • Customer service
  • Incompetant
  • Rude representatives
  • Client abuse
  • Account holder abuse
  • No security of funds

Wells Fargo and Union Bank Most Positive Reviews

Top rated reviews
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

No votes

Wells Fargo and Union Bank Most Critical Reviews

Lowest rated reviews
1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

1


Before the World Intellectual Property Organization Arbitration And Mediation Center is presented our rights to freedo...

Wells Fargo and Union Bank Latest Reviews

Recent published reviews
1.2

In December I was Told the Safe Deposit Guy Went to Lunch and he had the Keys??? WRONG And Scary as a Customer--You...

Read all 1574 reviews

Telling me that meed to pay this bill and I told them that I am homeless and I have no where else to get money

Read all 19 reviews

Wells Fargo and Union Bank Products and Services

Most reviewed product and services
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)
  • Union Bank Customer Care (5 reviews)
  • Union Bank Online Banking (3 reviews)
  • Union Bank Shipping Service (1 review)