PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Union Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Union Bank
Wells Fargo

Union Bank and Wells Fargo Overview

Total reviews 23 1626
Company responses 0 0
Issues resolved 1 1

Union Bank and Wells Fargo Consumer Ratings

Rank
183 out of 739 in Banks category
97 out of 739 in Banks category
Customer service
153 in category
100 in category
Product or Service Quality
139 in category
68 in category
Reliability
141 in category
88 in category
Website
167 in category
78 in category

Union Bank and Wells Fargo Rating Details

Customer service
1 (11 reviews)
1.3 (390 reviews)
Reviewer's quote

...I talked to a person at customer service promising a call back (never heard back). Run don't walk from this bank..

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Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Product or Service Quality
1 (9 reviews)
1.4 (339 reviews)
Reviewer's quote

i called the customer service on 14th May, they said that i have no 0% APR for purchases again on 15th May i called the credit card department in the day time, same answer that i don't have any 0% APR and the bad thing is the credit card service lady transferred back my call to the customer...

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I got emails from creditors that some of my bills did not go through and they are going to cancel some of my services. Online said to call customer service which is open 24/7, so far I have been on hold with customer service now for an hour and 40 minutes. I was told that the wait would be 10...

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Reliability
1 (7 reviews)
1.3 (300 reviews)
Reviewer's quote

Our mother banked with Union Bank for over 30 years. She is now 86 and has Alzheimer’s and we have power of attorney to manage her affairs. All of her credit card banks and investment banks are honoring the POA, except for Union Bank. Her pension and social security goes into her Union Bank account...

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...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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Website
1 (7 reviews)
1.9 (326 reviews)
Reviewer's quote

Epitome of incompetency and abysmal follow-up. Only one card was ever sent out for a joint account (usually that means more than one person on the account!). I requested the other card in the other name. Five months passed without one ever being mailed. I went into a Union Bank branch (in Big Bear,...

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...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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Union Bank and Wells Fargo Pros and Cons

Pros
  • I open account at the union bank at 10900 wilshire blvd
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Client abuse
  • Bank disgust
  • Poor customer service
  • Customer service
  • Incompetant
  • Rude representatives

Union Bank and Wells Fargo Most Positive Reviews

Top rated reviews
No votes
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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No votes
5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Union Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1


Before the World Intellectual Property Organization Arbitration And Mediation Center is presented our rights to freedo...

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

Submitted claim for cyberspace theft the Union Bank failed to protect account and allowed to go through, bank denied...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Union Bank and Wells Fargo Latest Reviews

Recent published reviews
1

My girlfriend applied for a HELOC loan months ago and was turned down twice. Union Bank notified that her income was...

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No votes

Still waiting for feedback please. I am trying to get my money back or dispute it because the woman that sold me the...

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No votes

My paymaya acct.
Name and number.
Sarmina Alam
09273902525
Here's my concern.
I supposed transferring my funds to my paymaya...

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No votes

I had voiced my concerns related to disrespecting and discriminating. I did receive follow up from the company to...

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Union Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Union Bank Customer Care (7 reviews)
  • Union Bank Online Banking (3 reviews)
  • Union Bank Mortgage Refinance (1 review)
  • Wells Fargo Account (241 reviews)
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (199 reviews)