PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Union Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Union Bank
Wells Fargo

Union Bank and Wells Fargo Overview

Total reviews
19
1570
Company responses
0
0
Issues resolved
1
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1570 reviews. It is 1551 reviews more than Union Bank received since Jul 17, 2009.

Union Bank and Wells Fargo Consumer Ratings

Rank
161 out of 1027 in Banks category
82 out of 1027 in Banks category
Customer service
140 in category
90 in category
Product or Service Quality
127 in category
58 in category
Reliability
125 in category
82 in category

According to consumer ratings and reviews, Wells Fargo ranks 79 points higher in the Banks category than Union Bank. People gave Union Bank 1 stars for Customer service criterion in Banks category and it is 74 points higher than the worst rated brand in this category. At the same time, Wells Fargo was rated 1.3 stars for Customer service criterion in this category and it is 124 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Wells Fargo has a higher rating than Union Bank. Regarding Reliability criterion, consumers gave Union Bank 1 stars and it is 58% worse than other in category. Wells Fargo however was rated 1.2 stars and it is 62% greater than other in category.

Union Bank and Wells Fargo Rating Details

Customer service
1 (9 reviews)
1.3 (368 reviews)
Reviewer's quote

i called the customer service on 14th May, they said that i have no 0% APR for purchases again on 15th May i called the credit card department in the day time, same answer that i don't have any 0% APR and the bad thing is the credit card service lady transferred back my call to the customer...

Adamaris

...My work found out what wells fa4go did to me and did not help me as their customer and they are going to close their huge account. So maybe that will be important because they did not care what happened to us, as outpr money was not enough apparently. I feel uninformed and exposed...

Angela S
Product or Service Quality
1 (7 reviews)
1.4 (315 reviews)
Reviewer's quote

Epitome of incompetency and abysmal follow-up. Only one card was ever sent out for a joint account (usually that means more than one person on the account!). I requested the other card in the other name. Five months passed without one ever being mailed. I went into a Union Bank branch (in Big Bear,...

RowanRixby

This is the worst bank ever. I had to close the account because almost clean my savings with monthly charges and the credit card is terrible I had to call every month they hide charges into your monthly payments and the courtesy charges take it away, they put it back . Be aware never get a credit...

PissedConsumer1617460
Reliability
1 (6 reviews)
1.2 (279 reviews)
Reviewer's quote

Our mother banked with Union Bank for over 30 years. She is now 86 and has Alzheimer’s and we have power of attorney to manage her affairs. All of her credit card banks and investment banks are honoring the POA, except for Union Bank. Her pension and social security goes into her Union Bank account...

Kim a

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

Dezmen

Union Bank and Wells Fargo Pros and Cons

Pros
  • I open account at the union bank at 10900 wilshire blvd
  • Nightmare
  • Who did try to make me fell better
  • Wells fargo stole my home with no missed paymants and proof
Cons
  • Client abuse
  • Account holder abuse
  • No security of funds
  • Customer service
  • Incompetant
  • Rude representatives

Union Bank and Wells Fargo Most Positive Reviews

Top rated reviews
No votes
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

Union Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1


Before the World Intellectual Property Organization Arbitration And Mediation Center is presented our rights to freedo...

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

Union Bank and Wells Fargo Latest Reviews

Recent published reviews

Telling me that meed to pay this bill and I told them that I am homeless and I have no where else to get money

Read all 19 reviews
1

I have been in a continuum of victimization for quite some time. When the perpetrators of my victimization decided to...

Read all 1570 reviews

Union Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Union Bank Customer Care (5 reviews)
  • Union Bank Online Banking (3 reviews)
  • Union Bank Mortgage Refinance (1 review)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)