PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ulta and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ulta
Younique

Ulta and Younique Overview

Total reviews
849
387
Company responses
0
0
Issues resolved
6
6

Ulta and Younique Consumer Ratings

Rank
168 out of 901 in Cosmetics and Personal Care category
185 out of 901 in Cosmetics and Personal Care category
Customer service
143 in category
86 in category
Price Affordability
112 in category
200 in category
Website
103 in category
125 in category
Product or Service Quality
130 in category
147 in category

Ulta and Younique Rating Details

Customer service
1.4 (315 reviews)
1.9 (217 reviews)
Reviewer's quote

...The worst customer service ever. I better get my claims filed ASAP , because Im not going away..

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...Her customer service is disgusting and not a good representation of your company..

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Price Affordability
2.3 (258 reviews)
1.6 (203 reviews)
Reviewer's quote

...00 to have my makeup done, which was fine & I knew the price. I asked if a stylist could just "fluff up" my hair a bit. I was willing to pay some for that...

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...It had 1 qty and the price was correct. I checked out. My roommate is a Younique representative and received my order but it didn't show the order only that I placed an order which she had never seen before...

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Website
2.4 (257 reviews)
2.2 (208 reviews)
Reviewer's quote

If you would like to report this item to the USPS inspection service, you can report suspected tampering of the mail on the website at the link: https://www. uspis. gov/ Due to this, we are unable to further assist with this incident and Ulta Beauty considers this matter closed and will not be...

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I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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Product or Service Quality
1.9 (223 reviews)
1.7 (208 reviews)
Reviewer's quote

...so I called customer service but till free number has recording that they close at this time, I'll try back in the morning..

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...Its happened to 4 different customers and I've reported it to customer service. They replace only within 90 days otherwise they don't care. Its an ongoing issue and I believe there is an issue with the formula's solidity...

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Ulta and Younique Pros and Cons

Pros
  • Points program
  • In-store shopping
  • Products
  • Presenter
  • Sales representative
  • Rosewater
Cons
  • Customer service
  • Ordering online
  • Rude customer service
  • Products
  • Tube was only a quater of the way full
  • Defective products

Ulta and Younique Most Positive Reviews

Top rated reviews
5

What has pushed me to write this is an incident that happened maybe 3 weeks ago.
A customer came in and wandered...

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5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

The in store customer service could be a little better...so i said forget it and started to shop online...their...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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Ulta and Younique Most Critical Reviews

Lowest rated reviews
1

my granddaughter worked for you and was very mistreated while working for you. she was bullied and all the girls would...

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1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

Bought over $500. of hair/beauty products @ Fashion Island store (Orange County, CA.), the sales girl was very rude and...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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Ulta and Younique Latest Reviews

Recent published reviews
1.4

I had done an online order and the gifts that i was supposed to get with the order werent at the store so they had me...

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1

After using touch mineral base make up, I am now seeing a dermatologist to resolve the hives, and scarring that...

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1.5

Online ordering, no response to customer emails. No response to if you cancel an order. They ended up shipping the...

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No votes

I placed an order with a local rep for 116.00. She said write a check. That was back end of April, first of May around....

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Ulta and Younique Products and Services

Most reviewed product and services
  • Ulta Customer Care (97 reviews)
  • Ulta Manager (54 reviews)
  • Ulta Makeup (37 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)