PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ulta and Veer Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ulta
Veer Cosmetics

Ulta and Veer Cosmetics Overview

Total reviews 891 1143
Company responses 0 0
Issues resolved 6 3

Ulta and Veer Cosmetics Consumer Ratings

Rank
173 out of 923 in Cosmetics and Personal Care category
110 out of 923 in Cosmetics and Personal Care category
Customer service
153 in category
58 in category
Website
113 in category
99 in category
Price Affordability
127 in category
96 in category
Product or Service Quality
138 in category
75 in category

Ulta and Veer Cosmetics Rating Details

Customer service
1.4 (342 reviews)
2.3 (455 reviews)
Reviewer's quote

...Today 9/11 I reached out to customer service to be told that a new order could be sent. Excuse me a new order why had Ulta not ship when notification was sent. The CSR told me that they were not informed until 9/8...

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...I have over 60 messages to PayPal that Veer customer service supposedly sent refund. I was finally told by PayPal to get proof that they did send refund to them. Each time I called Veer always told me they sent & I would get an email...

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Website
2.3 (278 reviews)
2.4 (457 reviews)
Reviewer's quote

Purchasing make-up online from the ULTA website is not an option, as their app continually crashes when ordering, and their website never actually processes orders (I've tried to place orders in the past and the site either crashes, freezes or does not work). I accumulated these point over a course...

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Apparently website glitches and added an UNKNOWN product called box and its costing me $54. 00 for one small bottle of foundation and a mystery product I DIDN'T ORDER OR WANT !!! PLEASE CANCEL MY ORDER AND REFUND MY $54. 00 AND GET WEBSITE FIXED Going to LOSE A lot of Good CUSTOMERS THIS WAY JUST...

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Price Affordability
2.3 (277 reviews)
2.7 (448 reviews)
Reviewer's quote

...00 to have my makeup done, which was fine & I knew the price. I asked if a stylist could just "fluff up" my hair a bit. I was willing to pay some for that...

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I purchased one for half price. then I was billed for a second bottle before 30 days. and they would not let me return it even though I didn't like the first bottle that I bought because it didn't match my shade...

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Product or Service Quality
1.9 (244 reviews)
2.6 (450 reviews)
Reviewer's quote

...However he was half an hour more with me and so the 2 star is just for his service and nothing else for the treatment. He said your hair will be just good to go till 9 months and its not even three days My hair is bad. I had treatment on staurday...

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...90 days sounds good but you have to try the product to know if you like it. I don't like it so give me a refund. It doesn't do what you say it does, it doesn't look like what your photos show us, it looks cakey, chalky and it's WHITE not even close to a skin color and I got Medium..

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Ulta and Veer Cosmetics Pros and Cons

Pros
  • Points program
  • In-store shopping
  • Rewards card
  • Foundation was exactly as advertised
  • Foundation
  • Love your foundation
Cons
  • Customer service
  • Ordering online
  • Rude customer service
  • Cannot contact customer service
  • Poor customer service
  • Unable to get a refund

Ulta and Veer Cosmetics Most Positive Reviews

Top rated reviews
5

What has pushed me to write this is an incident that happened maybe 3 weeks ago.
A customer came in and wandered...

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5

I love this product! I use moisturizer and primer before applying, and it looks fabulous. I'm not sure why so people...

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5

The in store customer service could be a little better...so i said forget it and started to shop online...their...

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5

I received my Veer order promptly. It covers beautifully.

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Ulta and Veer Cosmetics Most Critical Reviews

Lowest rated reviews
1

my granddaughter worked for you and was very mistreated while working for you. she was bullied and all the girls would...

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1

I saw this joke of a company on a Facebook ad back in December. I fell for it and ordered 3 bottles of the foundation...

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1

Bought over $500. of hair/beauty products @ Fashion Island store (Orange County, CA.), the sales girl was very rude and...

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1

I ordered a bottle of makeup the primer and a brush. 2 weeks later still no order. I emailed in and they stated it was...

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Ulta and Veer Cosmetics Latest Reviews

Recent published reviews
1

I went into to purchase one thing and stood in line to purchase. What I suppose was their security guard, came out of...

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1

I sent my order back for a refund, they received it on 6-8-20 and I still do not have my refund on 7/27/20. When I...

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No votes

I went to the counter to pay out and the lady said pull up your mask, I pulled it over my mouth, she said , pull it...

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2

Been trying to talk to an agent and I can't get anyone to answer me or help me

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Ulta and Veer Cosmetics Products and Services

Most reviewed product and services
  • Ulta Customer Care (98 reviews)
  • Ulta Manager (54 reviews)
  • Ulta Makeup (37 reviews)
  • Veer Cosmetics Foundation (379 reviews)
  • Veer Cosmetics Shipping Service (180 reviews)
  • Veer Cosmetics Subscription (103 reviews)