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Ugg Australia

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.6
Discounts and Special Offers
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product is fantastic 1

Customers don't like

  • Appalling service2
  • Black boots completely moldy when opened box1
  • Did not receive goods ordered1
  • No phone number to contact them1
  • With written proof will not honor their word1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $33.3K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.1
Discounts and Special Offers
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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