PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uberseat and Vivid Seats as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uberseat
Vivid Seats

Uberseat and Vivid Seats Overview

Total reviews
56
1460
Company responses
0
0
Issues resolved
0
28

Vivid Seats was first mentioned on PissedConsumer on Aug 20, 2011 and since then this brand received 1460 reviews. It is 1404 reviews more than Uberseat received since Aug 13, 2013.

Uberseat and Vivid Seats Consumer Ratings

Rank
22 out of 258 in Tickets category
19 out of 258 in Tickets category
Exchange, Refund and Cancellation Policy
22 in category
13 in category
Website
17 in category
16 in category
Product or Service Quality
20 in category
13 in category

According to consumer ratings and reviews, Vivid Seats ranks 3 points higher in the Tickets category than Uberseat. People gave Uberseat 1 stars for Exchange, Refund and Cancellation Policy criterion in Tickets category and it is 45 points higher than the worst rated brand in this category. At the same time, Vivid Seats was rated 1.1 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 54 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Vivid Seats has a higher rating than Uberseat. Regarding Product or Service Quality criterion, consumers gave Uberseat 1.2 stars and it is 70% greater than other in category. Vivid Seats however was rated 1.3 stars and it is 81% greater than other in category.

Uberseat and Vivid Seats Rating Details

Exchange, Refund and Cancellation Policy
1 (25 reviews)
1.1 (751 reviews)
Reviewer's quote

Order Janet Jackson tickets in 2016 and still waiting on a refund due to cancelled concert. I don’t expect to see any monies so take it from me and do not order tickets from this website! Will have to open a grievance on BBB. com maybe that will move things along...

PissedConsumer1134107

...We tried to cancel and no one is there to answer, there is no help, no refund, no one to contact so you can dispute the charge and see if that helps. DO NOT USE THIS SITE;;..

Neida
Website
1.6 (25 reviews)
1.7 (764 reviews)
Reviewer's quote

...I could have used them in the first place and avoided a "no name" ticket website entirely. ..

PissedConsumer863910

The website listed the map of the entire venue, not specifying each individual area of tickets available for purchase, and only offered general admission. As I had not gone to an event at this venue, this information led me to believe that general admission were the only tickets you were able to...

PissedConsumer1729710
Product or Service Quality
1.2 (24 reviews)
1.3 (629 reviews)
Reviewer's quote

...Called the customer service. Was on hold for a *** hour. Finally spoke with someone...

PissedConsumer842286

He spent $550 on two tickets for seats that gave a worse show than I would have gotten from my couch, and the customer service rep assured my dad over and over again that these seats would be comparable, NOT even close!! Went from basically the best seats in the house to the worst seats in the...

Erica N

Uberseat and Vivid Seats Pros and Cons

Pros
No votes
  • Zero things
  • Availability of tickets
  • One of the agents was very helpful
Cons
  • Customer service or refund policy
  • Unreliable
  • Stole my money
  • Customer service
  • Misrepresentation of sale
  • Refund policy

Uberseat and Vivid Seats Most Positive Reviews

Top rated reviews
5

In a rush I bought two Mariner MLB tickets for last nite's game thru SeatGeek-UberSeat. Great seats 32 rows back for ab...

5

The $90 fee was added after the was completed.

Its showed the total amount but who doubles checks the math of mutiple...

Uberseat and Vivid Seats Most Critical Reviews

Lowest rated reviews
1

I PURCHASED E-TICKETS ONLINE FROM UBERSEAT FOR A ONCE IN A LIFE TIME CONCERT FEATURING SIR ELTON JOHN, I NEVER RECEIVED...

1

I was ordering tickets and looked at the description online of what I was purchasing. Later I could not find the...

Uberseat and Vivid Seats Latest Reviews

Recent published reviews

I lost my debit card and Im trying to get the money to go into my account without the card that I hook it up with

Read all 56 reviews

Two developly disabled individuals purchased tickets they thought were going to be in Denver but turned out to be in...

Read all 1460 reviews

Uberseat and Vivid Seats Products and Services

Most reviewed product and services
  • Uberseat Event Ticket (5 reviews)
  • Uberseat Baseball Ticket (5 reviews)
  • Uberseat Concert Ticket (4 reviews)
  • Vivid Seats Concert Ticket (184 reviews)
  • Vivid Seats Customer Care (126 reviews)
  • Vivid Seats Event Ticket (79 reviews)