PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uberseat and Viagogo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uberseat
Viagogo

Uberseat and Viagogo Overview

Total reviews
55
953
Company responses
0
0
Issues resolved
0
3

Viagogo was first mentioned on PissedConsumer on Jun 26, 2012 and since then this brand received 953 reviews. It is 898 reviews more than Uberseat received since Aug 13, 2013.

Uberseat and Viagogo Consumer Ratings

Rank
25 out of 268 in Tickets category
23 out of 268 in Tickets category
Exchange, Refund and Cancellation Policy
21 in category
11 in category
Website
19 in category
21 in category
Product or Service Quality
21 in category
18 in category

According to consumer ratings and reviews, Viagogo ranks 2 points higher in the Tickets category than Uberseat. People gave Uberseat 1 stars for Exchange, Refund and Cancellation Policy criterion in Tickets category and it is 45 points higher than the worst rated brand in this category. At the same time, Viagogo was rated 1.2 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Viagogo has a higher rating than Viagogo. Regarding Product or Service Quality criterion, consumers gave Uberseat 1.2 stars and it is 68% greater than other in category. Viagogo however was rated 1.3 stars and it is 73% greater than other in category.

Uberseat and Viagogo Rating Details

Exchange, Refund and Cancellation Policy
1 (25 reviews)
1.2 (352 reviews)
Reviewer's quote

...I originally had just asked to exchange them or be refunded the price difference seeing as I was mislead as to what I was purchasing. The company told me they would not refund or exchange them for me and that it wasn't their "DUTY" to provide a seating chart. Ridiculous...

Jacqulin

I haven’t receive my refund from my sold tickets..

PissedConsumer1678909
Website
1.6 (25 reviews)
1.6 (377 reviews)
Reviewer's quote

...I could have used them in the first place and avoided a "no name" ticket website entirely. ..

PissedConsumer863910

Purchased 2 ticket for u2 Melbourne and they sold for 550$ when on the official website are half price and 3 days before the concert jo ticket has been received. Completely ripped off. Avoid this awful website..

Roberto V
Product or Service Quality
1.2 (24 reviews)
1.3 (353 reviews)
Reviewer's quote

...You are doing the B2C world a disservice if you keep it up..

PissedConsumer865631

I was refused entry to the concert because my tickets weren't valid because you sold those same tickets to someone else who were already there.

PissedConsumer1692213

Uberseat and Viagogo Pros and Cons

Pros
No votes
  • Looked like respectable site
  • That they had tickets we wanted
  • Looked like a reputable place to buy tickets
Cons
  • Customer service or refund policy
  • Unreliable
  • Stole my money
  • Customer service
  • Poor customer service
  • Not being able to reach anyone to resolve the issue

Uberseat and Viagogo Most Positive Reviews

Top rated reviews
5

In a rush I bought two Mariner MLB tickets for last nite's game thru SeatGeek-UberSeat. Great seats 32 rows back for ab...

5

I need to know if I have got the right tickets as I’m in Australia but on my bank statement it’s saying USA I don’t...

Uberseat and Viagogo Most Critical Reviews

Lowest rated reviews
1

I PURCHASED E-TICKETS ONLINE FROM UBERSEAT FOR A ONCE IN A LIFE TIME CONCERT FEATURING SIR ELTON JOHN, I NEVER RECEIVED...

1

Viagogo is a beautiful and easy to use website. Right until you pay your hard earned money.

Right after your money was...

Uberseat and Viagogo Latest Reviews

Recent published reviews

I can’t receive messages form Uber and. My account was opt out

Read all 55 reviews

I do not have an order ID, can I please speech to an agent

Read all 953 reviews

Uberseat and Viagogo Products and Services

Most reviewed product and services
  • Uberseat Baseball Ticket (5 reviews)
  • Uberseat Event Ticket (5 reviews)
  • Uberseat Concert Ticket (4 reviews)
  • Viagogo Concert Ticket (155 reviews)
  • Viagogo Shipping Service (107 reviews)
  • Viagogo Customer Care (69 reviews)