PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zomato and Ubereats as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zomato
Ubereats

Zomato and Ubereats Overview

Total reviews
1566
5778
Company responses
0
0
Issues resolved
6
11

Zomato and Ubereats Consumer Ratings

Rank
68 out of 259 in Food Delivery category
63 out of 259 in Food Delivery category
Customer service
No votes
42 in category
Product or Service Quality
No votes
44 in category
Website
No votes
70 in category
Reliability
No votes
40 in category

Zomato and Ubereats Rating Details

Customer service
No votes
1.4 (1710 reviews)
Reviewer's quote

...I try reach customer service no one respond. Order ID 1293736481 I need cal from your end..

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Was delivered wrong order tired calling ubereats customer service no help. Mad as he 23. 19 gone I want my money back:wtf::wtf::wtf::wtf::wtf:..

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Product or Service Quality
No votes
1.6 (1591 reviews)
Reviewer's quote

Worst service Slept starved, Bad support..

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Worst service I have ever had..

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Website
No votes
1.6 (1581 reviews)
Reviewer's quote

...Plz delete your website..

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Customer support is closed and the website is not helping me..

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Reliability
No votes
1.4 (1615 reviews)
Reviewer's quote

My food item has not been delivered.

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I will never order through you guys again there is no help to resolve issues and I can't cancel a order I've been waiting for going on two hours I am leaving work soon and I still don't have my order.

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Zomato and Ubereats Pros and Cons

Pros
  • Zomato customer care
  • Time waste
  • No pros
  • Non
  • Get my money back
  • Good selection of resturants
Cons
  • Refund policy
  • Customer support
  • Poor arrogant customer care
  • Customer service
  • Difficult to reach customer service
  • No help or assistance

Zomato and Ubereats Most Positive Reviews

Top rated reviews
5

I picked up name of Restaurant serving buffet "Ibrahimi palace" in Bur dubai opposite Burjaman shopping centre. The pric...

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5

The women I spoke to was very friendly and help me as much as she could and was able to refund my cash and promo code....

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5

I ordered from Zomato today at 09:50 PM - Order Number - 1178452902, delivery executive has already assigned and app sta...

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5

I had a $39 and some change charge show up and taken off my debit card from ubereats and I wanted to know where it came...

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Zomato and Ubereats Most Critical Reviews

Lowest rated reviews
1

I ordered a pizza at 9pm, followed up at 10.30 and was promised a call back regarding my order. No one called me, I...

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1

I NEED TO SPEAK TO SOMEONE ON THE PHONE REGARDING A POSSIBLE THEFT FROM AN UBER EATS DRIVER. LONG STORY. THEY SAID THEY...

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1

Hi Zomato Team,

I had 200 rupees in my account .I had checked my zomato credits before i was ordering my food. But af...

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1

HORRIBLE!!!! Ordering with Uber eats charged my card and then the Oder timed out

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Zomato and Ubereats Latest Reviews

Recent published reviews
1.7

My food item has not been delivered.

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No votes

I order my food 2 and half hours ago and I called the restaurant and they stated that the food been ready since 9:45pm...

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No votes

The delivery persons bike is not working so he refused to deliver the order

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No votes

I havent got my damn food! I just spent over 145 on food! Im disappointed with yall !

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Zomato and Ubereats Products and Services

Most reviewed product and services
  • Zomato Delivery Service (414 reviews)
  • Zomato Customer Care (219 reviews)
  • Zomato Vehicle Driver (77 reviews)
  • Ubereats Delivery Service (643 reviews)
  • Ubereats Customer Care (536 reviews)
  • Ubereats Account (174 reviews)