PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ubereats and Zomato as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ubereats
Zomato

Ubereats and Zomato Overview

Total reviews
26
812
Company responses
0
0
Issues resolved
0
4

Zomato was first mentioned on PissedConsumer on Apr 12, 2013 and since then this brand received 812 reviews. It is 786 reviews more than Ubereats received since Sep 26, 2017.

Ubereats and Zomato Consumer Ratings

Rank
43 out of 340 in Food Delivery category
10 out of 180 in Review Websites and Directories category
Website
37 in category
10 in category
Customer service
39 in category
8 in category
Reliability
29 in category
6 in category

Ubereats and Zomato Rating Details

Website
2.3 (16 reviews)
1.5 (317 reviews)
Reviewer's quote

...So I went to ubereats website to see what I could do. I saw that they had a number if you need to change your address. So i gave them a call the first rep said that they couldn't do anything until the 3rd party driver picks up the order...

dorothea

I ordered Meal from Burger King but i did not received pepsi can, since then i am trying to find out customer care number of zomato but i cant find it even on google neither on zomato website or mobile application..

PissedConsumer1731984
Customer service
1.4 (14 reviews)
1.2 (351 reviews)
Reviewer's quote

...I had to reorder breakfast this morning and then I've got to haggle with customer service. I should have just gone out for breakfast. It also seems that Uber Eats has much fewer choices than Grub Hub...

PissedConsumer1522810

...Very poor customer service..

Ajay K
Reliability
1.6 (14 reviews)
1.3 (232 reviews)
Reviewer's quote

I'm a gold level member who use Uber eats very frequently as I travel for business. This occasion I was trying to buy meal for my entire family was told a few minutes after proposed delivery time that the restaurant was out of white rice. Driver promptly cancelled order and Uber offered no...

PissedConsumer1766467

I wish I am delivery boy form Rajkot public food delivery

Gamal

Ubereats and Zomato Pros and Cons

Pros
  • Fast response
  • Food
  • Zomato customer care
  • So many options
  • Good delivery service
Cons
  • Voucher codes not working like they should
  • Increasing number of lazy drivers who dont follow instructions
  • Customer service
  • Customer support
  • Refund policy
  • Poor arrogant customer care

Ubereats and Zomato Most Positive Reviews

Top rated reviews
4.2

So, I signed up to UberEats for the first time and I got a voucher from a friend which gives my friend some UberEats...

5

I picked up name of Restaurant serving buffet "Ibrahimi palace" in Bur dubai opposite Burjaman shopping centre. The pric...

Ubereats and Zomato Most Critical Reviews

Lowest rated reviews
1

I NEED TO SPEAK TO SOMEONE ON THE PHONE REGARDING A POSSIBLE THEFT FROM AN UBER EATS DRIVER. LONG STORY. THEY SAID THEY...

1

I ordered a pizza at 9pm, followed up at 10.30 and was promised a call back regarding my order. No one called me, I...

Ubereats and Zomato Latest Reviews

Recent published reviews

My order was assigned to a driver who sat her lazy *** in a shopping plaza instead of picking it up. I know the food...

Read all 26 reviews

The delivery execute blocked my number and I didnt get my order as the payment was through the paytm n it was showing...

Read all 812 reviews

Ubereats and Zomato Products and Services

Most reviewed product and services
  • Ubereats Delivery Service (9 reviews)
  • Ubereats Customer Care (3 reviews)
  • Ubereats Vehicle Driver (3 reviews)
  • Zomato Delivery Service (221 reviews)
  • Zomato Customer Care (122 reviews)
  • Zomato Account (21 reviews)