PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about UBER and Uber Scoot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

UBER
Uber Scoot

UBER and Uber Scoot Overview

Total reviews
2676
2
Company responses
0
0
Issues resolved
6
0

UBER and Uber Scoot Consumer Ratings

Rank
87 out of 435 in Transport category
73 out of 205 in Water Transport category
Customer service
48 in category
67 in category
Website
98 in category
67 in category
Product or Service Quality
47 in category
63 in category
Price Affordability
106 in category
67 in category

UBER and Uber Scoot Rating Details

Customer service
1.5 (537 reviews)
1 (1 review)
Reviewer's quote

...I tried calling for a customer service rep, but it seems that I can only communicate via email..

Read full review

I uploaded my new registration for my vehicle, and their specialized team determined my document to be fraudulent and disabled my account permanently. They refused to allow me to speak with said specialized team. They just kept giving me scripted words and doing nothing the assist in actually...

Read full review
Website
1.7 (458 reviews)
1 (1 review)
Reviewer's quote

Later began the odessey of going through the UBER website on how to file a complaint (all the drop-down boxes and figuring out what is pertinent: In short, UBER does nothing to make it easy to contact them/file a complaint. ) I've even heard drivers who note problems with the app (it's not easy to...

Read full review

No items

Product or Service Quality
1.7 (437 reviews)
1 (2 reviews)
Reviewer's quote

...In fact, i will be calling our local taxi service going forward..

Read full review

You will never be able to contact customers service even if your life depends on it..

Read full review
Price Affordability
2 (417 reviews)
1 (2 reviews)
Reviewer's quote

...A one mile ride !! What is happening with the price gouging. I want someone to call me. 6198203632 I will be sending all the quotes to my local news stations as I am sure this is happening all over San Diego...

Read full review

No items

UBER and Uber Scoot Pros and Cons

Pros
  • Have been good in the past
  • Need call back
  • Convenience of uber
No votes
Cons
  • No customer service
  • Customer service is non-existent
  • Customer support nonexistant
  • Lack of answers or resolutions
  • Customer service
  • Wait time on the phone

UBER and Uber Scoot Most Positive Reviews

Top rated reviews
5

Por yo no mas use un uber pero me cobraron 3 veces

Read full review
No votes
5

I dont have your card from uber and you took my money

Read full review
No votes

UBER and Uber Scoot Most Critical Reviews

Lowest rated reviews
1

I am a current driver with uber.My friend signed me up under her promo code.

After she was not credited I was asked to...

Read full review
1

I uploaded my new registration for my vehicle, and their specialized team determined my document to be fraudulent and di...

Read full review
1

New Years eve is the busiest time of the year. What make it even more difficult is that while Uber chargers a safe ride...

Read full review
1

You will never be able to contact customers service even if your life depends on it

Read full review

UBER and Uber Scoot Latest Reviews

Recent published reviews
1

No one alive talked to me

Read full review
No votes
No votes

I was wrongly charged $16.00 twice.I want to know why. I need my money back .

Read full review
No votes

UBER and Uber Scoot Products and Services

Most reviewed product and services
  • Uber Account (213 reviews)
  • Uber Customer Care (128 reviews)
  • Uber Vehicle Driver (124 reviews)
  • Uber Scoot Evo 1600 Scooter (2 reviews)