PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ty Ty Nursery and Willis Orchard Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ty Ty Nursery
Willis Orchard Company

Ty Ty Nursery and Willis Orchard Company Overview

Total reviews
288
48
Company responses
0
0
Issues resolved
0
1

Ty Ty Nursery and Willis Orchard Company Consumer Ratings

Rank
76 out of 535 in Landscaping and Gardening category
51 out of 535 in Landscaping and Gardening category
Customer service
67 in category
44 in category
Product or Service Quality
71 in category
55 in category
Website
41 in category
20 in category
Warranty
49 in category
24 in category

Ty Ty Nursery and Willis Orchard Company Rating Details

Customer service
1.4 (63 reviews)
2.1 (11 reviews)
Reviewer's quote

...dead! Customer Service is dead, too. Nothing..

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case in point: while researching, I went ahead and called customer service to see what “ Instant Orchard” refers to. I was told that this term means more mature trees that fruit within first year— thus the higher costs. I placed an order for the most expensive offered— $99 for the tree plus $15...

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Product or Service Quality
1.3 (62 reviews)
1.8 (9 reviews)
Reviewer's quote

...Lousy customer service. They don't care..

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...We live in Idaho, and when speaking with customer service we were treated very kindly. Our plants will be replaced, without shipping costs if we return the dead plants. That is only fair so that they know that indeed the plants did not survive...

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Website
2.8 (56 reviews)
3.6 (9 reviews)
Reviewer's quote

...The website showed an approximate 4' tall, single stalk, Oleander. It had a tight ball of leaves at the top, just what I wanted. What I got were 23 bare root Oleander bushes, no more then 12" tall...

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I ordered a Stella compact Cherry Tree in 2018. The tree arrived looking okay. I planted it following their instructions. The tree did not thrive and lost its leaves one by one. By then, it was fall and I thought it was just getting ready for winter. The following spring 2019, it sprouted a handful...

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Warranty
1.2 (54 reviews)
2.1 (7 reviews)
Reviewer's quote

...So I tried to get a refund with their warranty program. They first said they could not find the order. I then sent them a copy of their receipt and they said to bring the dead plants back to them...

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WARNING. THIS COMPANY SENDS DEAD PLANTS AND WILL NOT RETURN YOUR MONEY. DO NOT IGNORE THE NEGATIVE FEEDBACK/COMPLAINTS LIKE I DID. YOU WILL GET RIPPED OFF.. REPLACEMENT OFFERED BUT IF IT DIED OR ARRIVED DEAD - THEY WOULD NOT DO ANYTHING.THIS COMPANY IS A SCAM - LOOK UP THE COMPLAINTS FROM THE...

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Ty Ty Nursery and Willis Orchard Company Pros and Cons

Pros
  • Variety of available trees
  • Website
  • Quality of tree
  • Web-site and selection
  • Quick delivery
  • Variety of interesting trees
Cons
  • Tree that was delivered
  • Service is terrible
  • Product i received
  • Quality of products that are mailed
  • Product or customer service
  • Falsely advertised

Ty Ty Nursery and Willis Orchard Company Most Positive Reviews

Top rated reviews
5

Here's what happened: Found Tytyga to have best prices for 2015. Ordered 28 fruiting tree/vine /berry and then read...

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4.9

Bareroot plants always have a chance of not surviving. We live in Idaho, and when speaking with customer service we...

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5

I have ordered large trees from tyty and they were great....the trees are still alive and healthy...Don't know why peopl...

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4.8

I ordered a Stella compact Cherry Tree in 2018. The tree arrived looking okay. I planted it following their...

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Ty Ty Nursery and Willis Orchard Company Most Critical Reviews

Lowest rated reviews
1

I paid 100 for a 4-5' olive tree. A 3.5' tree showed up that was somewhere between a toothpick and number 2 pencil in...

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1

Do not buy from this company! I ordered 4 2-3' purple Catalpa trees. They sent me 4 trees that had been much taller and...

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1

I ordered 7 crepe myrtle trees last summer for my sister-in-law as a gift, Cost: $70 each. What they received were...

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1

Ordered three year Merlot grape plants. Two were dead on arrival, no good roots, two were mostly dead rerouting...

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Ty Ty Nursery and Willis Orchard Company Latest Reviews

Recent published reviews
1

received a pecan tree with no roots!! called 4 times 1st call 19 min the other 3 were over 10 min wait they said they...

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No votes

I am not complaining.
I ordered four musky dine vines, three arrived with leaves, one without.
I planted all four, three l...

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1

I should have read the reviews before ordering. I usually always do when engaging a new company. These people are every...

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1.7

When you read a description of a tree that makes it sound as if I you spend more money, you’ll get faster producing frui...

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Ty Ty Nursery and Willis Orchard Company Products and Services

Most reviewed product and services
  • Ty Ty Nursery Tree (124 reviews)
  • Ty Ty Nursery Plant (33 reviews)
  • Ty Ty Nursery Shipping Service (12 reviews)
  • Willis Orchard Company Tree (23 reviews)
  • Willis Orchard Company Grapevine Plant (3 reviews)
  • Willis Orchard Company Fuyu Persimmon Tree (1 review)