PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Van Lines and Two Men And A Truck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Van Lines
Two Men And A Truck

United Van Lines and Two Men And A Truck Overview

Total reviews
41
77
Company responses
0
0
Issues resolved
0
1

United Van Lines and Two Men And A Truck Consumer Ratings

Rank
172 out of 1030 in Transportation and Logistics category
171 out of 1030 in Transportation and Logistics category
Customer service
153 in category
126 in category
Product or Service Quality
90 in category
104 in category
Turnaround Time
81 in category
90 in category
Reliability
63 in category
105 in category

United Van Lines and Two Men And A Truck Rating Details

Customer service
1.1 (17 reviews)
1.3 (34 reviews)
Reviewer's quote

...Bad business, bad customer service, just BAD!!!..

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..."They claim that they take pride in Customer Service. It's great to know that I have warned many people who were going to use this company to move and they never did! By the way, they lost!..

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Product or Service Quality
1.6 (12 reviews)
1.5 (33 reviews)
Reviewer's quote

...I have asked to talk to a manager, and they hang up! I ask for customer service and they hang up. As soon as they answer they hang up! Pick ANY OTHER MOVER besides United of kiss your belongings goodbye! ..

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...I've read about your high standards and how you care for your customers with exceptionally high service but have yet to experience these things from TWO MEN AND A TRUCK®..

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Turnaround Time
1.7 (12 reviews)
1.5 (21 reviews)
Reviewer's quote

This is the second time I have had to write a review. The general manager of Suddath finally called me or should I say I finally got in touch with him. He was rude and had quite an attitude...

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...I was not told that they would bill me from the time they left their location which is a 20 min drive to my house . The crew showed up 1hr later. The mover asked to use my bathroom on 4 different occasions and also they damaged my new entertainment unit and the legs of my sectional...

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Reliability
1.6 (12 reviews)
1.2 (23 reviews)
Reviewer's quote

I contracted with United Van Lines to move my things from CT to FL. When the movers arrived I was told that several of my boxes were mistakenly left at another customer’s home in. NC. He has no idea when I would receive the remainder of my things. He also stated that it is good that the customer...

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They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my bill and sent them proof of cleared checks. They bully and threaten to send to collections in an attempt to make me overpay my account.

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United Van Lines and Two Men And A Truck Pros and Cons

Pros
No votes
  • One of the movers seemed to care and tried to handle things well
  • Movers and schedulers
  • Crew and the sales person
Cons
  • Customer service
  • Staff
  • Price
  • Customer service
  • Stretching out the time it took to move
  • Did not do job properly

United Van Lines and Two Men And A Truck Most Positive Reviews

Top rated reviews
5

Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee...

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4.7

I moved from Ada Michigan to Wyoming MI a few weeks ago and had one of the best moving experiences you could ever wish...

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No votes
4.3

First and foremost, no one likes to move and I am certainly at the head of the list of individuals who support that sent...

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United Van Lines and Two Men And A Truck Most Critical Reviews

Lowest rated reviews
1

Consumer's Original Complaint :
Price for service was changed 4 times. By the time it as changed the last time, I had no...

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1

was quoted 4 men 2 trucks 11 hours - $2400 - ended up being 16 hours & final bill $3510 -they were still moving...

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1

I just moved from Florida to New York and decided to use a moving company. I decide using a big name moving company woul...

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1

On May 19, 2014 my belongings were moved by my local Two Men and a Truck. As a senior, I hired them because of their cl...

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United Van Lines and Two Men And A Truck Latest Reviews

Recent published reviews
1

Family moved to Charlotte, NC from Newport Beach California 3 years ago and the move went so well, nothing missing or...

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1

They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my...

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1

I contracted with United Van Lines to move my things from CT to FL. When the movers arrived I was told that several of m...

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1

This company is the worst moving company in history!!! The movers were extremely unprofessional. They damaged several pi...

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United Van Lines and Two Men And A Truck Products and Services

Most reviewed product and services
  • United Van Lines Moving Service (24 reviews)
  • United Van Lines Manager (1 review)
  • United Van Lines Long Distance Moving Service (1 review)
  • Two Men And A Truck Moving Service (40 reviews)
  • Two Men And A Truck Customer Care (3 reviews)
  • Two Men And A Truck Local Moving Service (3 reviews)