PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about YouTube and Twitch as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

YouTube
2.0
Twitch
1.9
YouTube
Twitch

YouTube and Twitch Overview

Total reviews 8909 1087
Company responses 1 0
Issues resolved 111 9

YouTube and Twitch Consumer Ratings

Rank
268 out of 3630 in Media category
193 out of 1292 in Games and Movies category
Customer service
269 in category
180 in category
Website
216 in category
158 in category
Product or Service Quality
211 in category
181 in category
Billing Practices
233 in category
168 in category

YouTube and Twitch Rating Details

Customer service
1.6
(2298 reviews)
1.6
(326 reviews)
Reviewer's quote

I tried to contact customer service because my channel's advanced features were blocked. Unable to reach anyone. I don't post comments on channels and I only uploaded a few videos (general audience type videos)but was told my activity went against their guidelines...

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...As for customer service, i am not impressed it is non existent. I for one am looking at streaming on other platforms now. End result...

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Website
2.1
(2040 reviews)
2
(314 reviews)
Reviewer's quote

...Several channels that you listed on your website are unavailable, contrary to what's actually available. Misleading!! Maybe illegal? A lot of wasted time with the tech. She was very nice considering..

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...*** *** *** *** *** *** *** *** *** *** *** digital *** *** Total *** *** Cant even *** pick up a *** phone call when someones having a problem with using the website to link their actual account to a new email address, and apparently it passwords are also wrong, even its the same password being used for literally ...

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Product or Service Quality
2
(1945 reviews)
1.8
(296 reviews)
Reviewer's quote

My song playlist with over 1,000 songs was deleted for violating terms of service for hate speech. I spent half a decade adding songs to that playlist, and now I feel as if a part of my soul was also deleted, I want justice, I want vengeance, and I want my *** playlist back..

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Receive My claimed drops after I sent pictures showing claimed and received nothing this is pathetic service and I wont recommend twitch to anyone going forward I am not very happy with twitch support please make this right..

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Billing Practices
1.9
(1900 reviews)
1.9
(277 reviews)
Reviewer's quote

...They include billing practices and degree of difficulty maneuvering the website. No one answers the phone to help me with my problems. They include billing practices and degree of difficulty maneuvering the website...

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This is the second complaint against TWITCH I am filing and keeping a documented record of this company and it's practices! How in the *** is TWITCH (gaming live stream service) not being held accountable for allowing the same female a month ago *** on a live stream again ? It's all over youtube !

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YouTube and Twitch Pros and Cons

Pros
  • Music
  • Good music
  • Accessibility
  • Good for streaming games
  • Good streaming service
  • Fun
Cons
  • No customer service
  • Poor customer support
  • Customer service
  • Not being able to contact when you need help
  • Streaming issues
  • Not being able to receive said customer support

YouTube and Twitch Most Positive Reviews

Top rated reviews
5

Not a complaint but to get a new car and to make horror five free for two days and people will get your game.

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5

Hello, my name is Jenni Sorokin a.k.a.Jennbee766 on Twitch.
A DJ I Moderate for DJSILVERKNIGHT wanted to do a charity for...

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5

I you premium too many time wanted cancel and have taken off my debit card

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5

There was no answer when i called

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YouTube and Twitch Most Critical Reviews

Lowest rated reviews
1

Wrong number was not able to make any contact. So nothing was resolved in any...

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1

Didn't work at all to resolve anything with my maaaaaajor problem

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1

I was charged 14.99 for an account that I don't even have. I would like a refund ASAP. I sis not authorize this.

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1

I unfairly got blocked from twitch duty to a corrupted Admin site. And I would like to speak to somebody And your...

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YouTube and Twitch Latest Reviews

Recent published reviews
No votes

I have a smart TV and I would like to find out by playing a video song on the television that I could save it on the...

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No votes

I had a phone number to my twitch i no longer have that phone so I cant not log into my twitch account I can on my game...

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2

Why would you delete my YouTube channel I spent you on it and then the same as my Google account why why why

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4

Well a old account has it and I cant get back into the old account to allow for my phone number to be used by more than...

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