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  • 2 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Flight was fine and the food was excellent 4
  • Cabin service 3
  • Food 2
  • Service on aircraft 2
  • Good flightthe neck 1

Customers don't like

  • Customer service18
  • Complaint follow-up13
  • Airport service9
  • Refusing compensation8
  • Delayed flight6
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 467 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold5
  • Customer service4
  • Service4
  • Rude staff4

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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