Tufts Health Plan vs United Healthcare
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tufts Health Plan and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Tufts Health Plan and United Healthcare Overview
United Healthcare was first mentioned on PissedConsumer on Mar 19, 2008 and since then this brand received 689 reviews. It is 659 reviews more than Tufts Health Plan received since Jan 10, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Tufts Health Plan customer support team than with United Healthcare customer service.
Tufts Health Plan and United Healthcare Consumer Ratings
According to consumer ratings and reviews, Tufts Health Plan ranks 130 points higher in the Insurance category than United Healthcare. People gave Tufts Health Plan 1.9 stars for Customer service criterion in Insurance category and it is 395 points higher than the worst rated brand in this category. At the same time, United Healthcare was rated 1.2 stars for Customer service criterion in this category and it is 269 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Tufts Health Plan has a higher rating than United Healthcare. Regarding Staff criterion, consumers gave Tufts Health Plan 1.7 stars and it is 81% greater than other in category. United Healthcare however was rated 1.3 stars and it is 64% greater than other in category.
Tufts Health Plan and United Healthcare Rating Details
Tufts Health Plan and United Healthcare Pros and Cons
- One rep did try to help me
- Extremely unhappy
- Premiums ok
- Poor customer service
- Inconsistant responses to questions
- Inability to rectify the problem
- Customer service
- That they lied
- Runaround they have given me
Tufts Health Plan and United Healthcare Most Positive Reviews
My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...
Tufts Health Plan and United Healthcare Most Critical Reviews
Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...
Tufts Health Plan and United Healthcare Latest Reviews
Tufts Health Plan and United Healthcare Products and Services
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