PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zillow and Trulia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zillow
1.6
Trulia
1.8
Zillow
Trulia

Zillow and Trulia Overview

Total reviews 924 245
Company responses 0 0
Issues resolved 9 1

Zillow and Trulia Consumer Ratings

Rank
276 out of 1954 in Real Estate category
209 out of 1954 in Real Estate category
Customer service
248 in category
210 in category
Website
300 in category
284 in category
Product or Service Quality
204 in category
158 in category
Advertised vs Delivered
177 in category
122 in category

Zillow and Trulia Rating Details

Customer service
1.3
(315 reviews)
1.5
(73 reviews)
Reviewer's quote

...LEFT 3 MESSAGES WITH CUSTOMER SERVICE, nothing and no one cares. Apparently if zillow isn't selling your home for their benefit, they DO NOT CARE. Emailed customer service twice as well, with zero response..

Read full review

...I was expecting better customer service and am rather disappointed..

Read full review
Website
1.7
(283 reviews)
1.9
(65 reviews)
Reviewer's quote

I tried the numbers on your website, however they do not work and/or outdated. There is no way to reach a human to resolve problems/glitches in real time. Require Broker's SSN is redundant and unnecessary as we are offering the apartment/property, not applying for it...

Read full review

...ve, which we found on Trulia, a company we felt comfortable using and that we could trust that they would not allow a fraudulent company to advertise on their website. We are out of $2000 and our move out date is July 18th and we will be homeless. I am graduating nursing school in 3 weeks and the added stress this ...

Read full review
Product or Service Quality
1.4
(270 reviews)
1.6
(55 reviews)
Reviewer's quote

Im still unable to reach anyone at Zillow customer service it says there no longer taking messages at that number and hangs up..

Read full review

...I tried to get hold of Trulia customer service a lot of times , nobody give me a reply . My house photos listed on their site violate my privacy ! I need Trulia remove it ASAP !..

Read full review
Advertised vs Delivered
1.4
(236 reviews)
1.8
(49 reviews)
Reviewer's quote

Absolutely no response to rental 236 Appian Way Myrtle Beach SC I made over Four written attempts and called an advertised number that was out of service for this listing. Zillion never followed up with my complaint about this listing. Horrible communication with this company unless youre buying a...

Read full review

Guys, join me thank HACKWEST AT WRITEME DOT COM for helping me recover my money from this scam artist who pose as crypto traders and promise huge return on investment but end up stealing money. I invest about 89,700 in total to a Telegram trading group believing I will be getting 30% interest rate...

Read full review

Zillow and Trulia Pros and Cons

Pros
  • Makes information on properties available nationally
  • Popular
  • Never had problems until now
  • Email
  • Facts that were added about the areas
  • To much for granted
Cons
  • Customer service
  • No response or response is very very very very slow
  • Misleading information
  • Fails to deliver
  • False adverticing
  • No response

Zillow and Trulia Most Positive Reviews

Top rated reviews
5

Hello,
Ive been trying to get into contact with someone from Zillow about getting a refund of my $35.
Please call me asap!...

Read full review
5

I need more information the property u guys have coming soon 2406 w Apollo rd Phoenix Az 85041

Read full review
5

I paid twice for the 30-day, reusable rental application with credit and background check and I would like to get a...

Read full review
5

Guys, join me thank HACKWEST AT WRITEME DOT COM for helping me recover my money from this scam artist who pose as...

Read full review

Zillow and Trulia Most Critical Reviews

Lowest rated reviews
1

11/22/2017 Despite my complaint to Zillow Customer Service, they insist on publishing a โ€œZestimateโ€ for my home (now...

Read full review
1

Why did you guys screw up the photo gallery? It used to be so much nicer and user friendly. There was nothing wrong...

Read full review
1

None of the listings come from agents, they compile listings that are long gone, already sold, not available. They just...

Read full review
1

Stop giving out fake customer rep numbers. Jhvvvnbhghhhggffcfffgjh ggjkknm gdsdrtfffffcccuuuuu uuuuu.

Read full review

Zillow and Trulia Latest Reviews

Recent published reviews
No votes

Its not a complaint iwas just asking if you can rent a house with bad credit thats ll I was asking I just need help...

Read full review
No votes

Calling several times feel very rejected by landlord both myself and husband interested in 854 Eva Akron

Read full review
No votes

My rental managing account is disabled after I entered my bank account info for receiving renter's deposit.

Read full review
No votes

I PAID FOR MY BACKGROUND CHECK AND NOW I CANT SEE IT ANY WHERE!! I NEED IT PLEASE!! I need information asap

Read full review