PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Trulia and Zillow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Trulia
Zillow

Trulia and Zillow Overview

Total reviews
105
207
Company responses
0
0
Issues resolved
0
1

Trulia and Zillow Consumer Ratings

Rank
261 out of 1627 in Real Estate category
257 out of 1627 in Real Estate category
Customer service
164 in category
193 in category
Website
228 in category
275 in category
Product or Service Quality
131 in category
150 in category
Advertised vs Delivered
95 in category
126 in category

Trulia and Zillow Rating Details

Customer service
1.3 (32 reviews)
1.2 (73 reviews)
Reviewer's quote

attempted to reach trulia on customer service numbers provided and they seem to be associated with zillow premier services. Very frustrating not to be able to resolve issues and reach customer care..

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...Customer service is non-exsistent..

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Website
1.8 (30 reviews)
1.4 (74 reviews)
Reviewer's quote

...It's awful! I don't know how to get rid of Trulia and will make it our mission to stop the harassment from real estate agents and mortgage companies prompted by this website. Whatever you do, don't go into their website or otherwise, you will be overwhelmed!..

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I have lost out on several properties due to Zillow not updating their website. Also, my requests and messages were not be received. Realtors warned me after the fact..

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Product or Service Quality
1.4 (24 reviews)
1.3 (68 reviews)
Reviewer's quote

...I sincerely appreciate the work of GhostVirus and I'm happy I got myself a place to lay my head you can use the service by contacting via text (205 418 0498) or using the email above Stay home, Stay Safe, stay alive, Stop the spread..

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Started calling owner and Zillows complaints service no one can have the decency to return a call or explain the issue. Zillow does a soft credit check on possible tenants but everyone over 18 must pay $29 to get their info into the system. Total ripoff and a class action suit should be started by...

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Advertised vs Delivered
1.5 (22 reviews)
1.3 (60 reviews)
Reviewer's quote

I don't have a complant i just want to see the property. Hopel to renr it

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I want to know why my application has not been yet processed and I already paid

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Trulia and Zillow Pros and Cons

Pros
  • Facts that were added about the areas
  • Old site
  • Email
  • Website is user friendly
  • Popular
  • Makes information on properties available nationally
Cons
  • No response
  • Falsifies their true mission
  • Fails to deliver
  • Customer service
  • Misleading information
  • Information

Trulia and Zillow Most Positive Reviews

Top rated reviews
4.8

I don't have a complant i just want to see the property. Hopel to renr it

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5

105 Condo Dr., Philadelphia, Ms. 39350 is shown as not listed for sale.
The home is for sale @ $107,000.00 at Mike Tinsle...

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4.7

Hello everyone my name is Bella Allen I used to have a credit score of 630 and I barely check my credit due to my...

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4.4

This isn't just about Zillow , I like Zillow. It just that my last encounter was on the Zillow site. I had a simple...

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Trulia and Zillow Most Critical Reviews

Lowest rated reviews
1

Professional review of Services paid for, “Throw your money into the garbage, at least it wont attack you!”This is so...

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1

Zillow tried to change the existing contract (I am a realtor) by suddenly and without notice, increasing it by almost...

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1

If you are looking for snake oil, Trulia is for you! If you are a Realtor and looking for lead generation, DO NOT FALL...

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1

My homes zillow estimate was barely at 200k the 18 months I tried to sale before I finally lost to foreclosure. 2 weeks...

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Trulia and Zillow Latest Reviews

Recent published reviews
No votes

Good evening
I Kenneth Fedrick is very disappointed with your customer service towards clients on programs.
I’m notifying...

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No votes

Need help with email address issue. Would not have been a problem if I did not have to deactivate my husbands email...

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No votes

Before the lockdown of the covid 19 pandemic, I had struggled with a bad credit and how to fix it. My credit Cards...

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No votes

Dont need it did survey accepted free trial

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Trulia and Zillow Products and Services

Most reviewed product and services
  • Trulia Property Listing (28 reviews)
  • Trulia Customer Care (10 reviews)
  • Trulia Website (4 reviews)
  • Zillow Property Listing (51 reviews)
  • Zillow Estimate (13 reviews)
  • Zillow Customer Care (7 reviews)