PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Trulia and Zillow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Trulia
Zillow

Trulia and Zillow Overview

Total reviews 138 283
Company responses 0 0
Issues resolved 0 1

Trulia and Zillow Consumer Ratings

Rank
242 out of 1692 in Real Estate category
271 out of 1692 in Real Estate category
Customer service
164 in category
193 in category
Website
235 in category
276 in category
Product or Service Quality
145 in category
150 in category
Value for money
136 in category
143 in category

Trulia and Zillow Rating Details

Customer service
1.4 (37 reviews)
1.2 (90 reviews)
Reviewer's quote

attempted to reach trulia on customer service numbers provided and they seem to be associated with zillow premier services. Very frustrating not to be able to resolve issues and reach customer care..

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...Customer service is non-exsistent..

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Website
1.9 (34 reviews)
1.5 (94 reviews)
Reviewer's quote

...Alex contacts potential property purchasers via text messages from the number (570) 232-4804 after people viewing listings on the website http://www. trulia. com enter their personal contact information to be connected to a local real estate agent...

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I have lost out on several properties due to Zillow not updating their website. Also, my requests and messages were not be received. Realtors warned me after the fact..

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Product or Service Quality
1.4 (29 reviews)
1.3 (86 reviews)
Reviewer's quote

I think service is *** poor for landlord response or total lack there of not a one returns emails or messages in over three weeks of in quires..

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...I pay for a service and I have received zero assistance. This is not right!!!..

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Value for money
1.6 (25 reviews)
1.5 (71 reviews)
Reviewer's quote

Agent listed house with fraudulent description, wasted my money on inspection. And its still listed today. What a waste of time and money..

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THEY HAVE A SERIOUS ERROR IN THE VALUE OF MY HOME BY $200,000, and it is harming my ability to get a new refinance. I have sent them the proof (I AM AN APPRAISER!) that a house one block away that is smaller by 300 sq. ft...

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Trulia and Zillow Pros and Cons

Pros
  • Facts that were added about the areas
  • Old site
  • Email
  • Website is user friendly
  • Was an easy access site
  • Makes information on properties available nationally
Cons
  • No response
  • Falsifies their true mission
  • False adverticing
  • Customer service
  • Misleading information
  • Information

Trulia and Zillow Most Positive Reviews

Top rated reviews
5

Hello,
Why I dont see the threes beds and two bath in 32730 32nd ave South West federal way wa 98023 in trulia app anymor...

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5

105 Condo Dr., Philadelphia, Ms. 39350 is shown as not listed for sale.
The home is for sale @ $107,000.00 at Mike Tinsle...

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5

I need more information the property u guys have coming soon 2406 w Apollo rd Phoenix Az 85041

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5

3 years ago I listed my rental and now I would like to list this rental again and it will not allow and does not appear
I...

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Trulia and Zillow Most Critical Reviews

Lowest rated reviews
1

Professional review of Services paid for, “Throw your money into the garbage, at least it wont attack you!”This is so...

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1

Zillow tried to change the existing contract (I am a realtor) by suddenly and without notice, increasing it by almost...

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1

If you are looking for snake oil, Trulia is for you! If you are a Realtor and looking for lead generation, DO NOT FALL...

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1

My homes zillow estimate was barely at 200k the 18 months I tried to sale before I finally lost to foreclosure. 2 weeks...

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Trulia and Zillow Latest Reviews

Recent published reviews
No votes

I am the new owner of 17608 Osborne St. Sherwood Forest, Ca 91325 and I will like you to please remove all images of...

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1

Incorrect Information on my house that I did not list with zillow

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No votes

I recently bought a home and would like the images removed from online 4031 Clay place NE Washington DC

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No votes

Incorrect information on my house that I did not list on zillow

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Trulia and Zillow Products and Services

Most reviewed product and services
  • Trulia Property Listing (30 reviews)
  • Trulia Customer Care (12 reviews)
  • Trulia Website (6 reviews)
  • Zillow Property Listing (63 reviews)
  • Zillow Estimate (13 reviews)
  • Zillow Home Selling (7 reviews)