PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ty Ty Nursery and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ty Ty Nursery
TruGreen

Ty Ty Nursery and TruGreen Overview

Total reviews
282
1750
Company responses
0
0
Issues resolved
0
3

TruGreen was first mentioned on PissedConsumer on Apr 6, 2008 and since then this brand received 1750 reviews. It is 1468 reviews more than Ty Ty Nursery received since Mar 16, 2008.

Ty Ty Nursery and TruGreen Consumer Ratings

Rank
69 out of 656 in Landscaping and Gardening category
102 out of 656 in Landscaping and Gardening category
Product or Service Quality
68 in category
65 in category
Customer service
68 in category
77 in category
Website
40 in category
78 in category

According to consumer ratings and reviews, Ty Ty Nursery ranks 33 points higher in the Landscaping and Gardening category than TruGreen. People gave Ty Ty Nursery 1.2 stars for Product or Service Quality criterion in Landscaping and Gardening category and it is 94 points higher than the worst rated brand in this category. At the same time, TruGreen was rated 1.3 stars for Product or Service Quality criterion in this category and it is 97 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Ty Ty Nursery has a higher rating than TruGreen. Regarding Website criterion, consumers gave Ty Ty Nursery 2.8 stars and it is 75% greater than other in category. TruGreen however was rated 1.8 stars and it is 52% greater than other in category.

Ty Ty Nursery and TruGreen Rating Details

Product or Service Quality
1.2 (58 reviews)
1.3 (613 reviews)
Reviewer's quote

...Lousy customer service. They don't care..

Scott R

After multiple phone calls I finally hit on a call center where my service originated and the manager sent out the service manager to see the problem and said to have shrubs pruned and they would pay. That was done and shrubs did not recover, next communication said to get quotes to replace shrubs...

Jazalyn
Customer service
1.3 (57 reviews)
1.2 (634 reviews)
Reviewer's quote

...dead! Customer Service is dead, too. Nothing..

MARION B

I want to speak to someone other than customer service as they are the problem..

Jaylan
Website
2.8 (53 reviews)
1.8 (468 reviews)
Reviewer's quote

...The website showed an approximate 4' tall, single stalk, Oleander. It had a tight ball of leaves at the top, just what I wanted. What I got were 23 bare root Oleander bushes, no more then 12" tall...

Skip B

... the research from the beginning, their reviews are awful and I’m sure they don’t even tell the full story!! I will be posting this review on EVERY REVIEW WEBSITE that there is and will be contacting the local news. I don’t want anyone else to be SCAMMED like I was! Josh (Tequesta, Florida) ....

Ayse

Ty Ty Nursery and TruGreen Pros and Cons

Pros
  • Variety of available trees
  • Website
  • Quality of tree
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Tree that was delivered
  • Failure to honor warranty or special offer
  • Being riped off
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Ty Ty Nursery and TruGreen Most Positive Reviews

Top rated reviews
5

Here's what happened: Found Tytyga to have best prices for 2015. Ordered 28 fruiting tree/vine /berry and then read...

5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

Ty Ty Nursery and TruGreen Most Critical Reviews

Lowest rated reviews
1

I paid 100 for a 4-5' olive tree. A 3.5' tree showed up that was somewhere between a toothpick and number 2 pencil in...

1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

Ty Ty Nursery and TruGreen Latest Reviews

Recent published reviews
1

Ordered a total of 14 plants. 5 arrived alive and are growing. planted the rest with hope of them growing, nope. Called...

Read all 282 reviews
1

In February of 2019 a technician sprayed my shrubs with fertilizer (?) and many 20 year old shrubs started wilting and m...

Read all 1750 reviews

Ty Ty Nursery and TruGreen Products and Services

Most reviewed product and services
  • Ty Ty Nursery Tree (124 reviews)
  • Ty Ty Nursery Plant (33 reviews)
  • Ty Ty Nursery Shipping Service (12 reviews)
  • Trugreen Lawn Service (880 reviews)
  • Trugreen Customer Care (226 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)