PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ty Ty Nursery and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ty Ty Nursery
TruGreen

Ty Ty Nursery and TruGreen Overview

Total reviews 301 1822
Company responses 0 0
Issues resolved 0 4

Ty Ty Nursery and TruGreen Consumer Ratings

Rank
86 out of 554 in Landscaping and Gardening category
122 out of 554 in Landscaping and Gardening category
Customer service
69 in category
80 in category
Product or Service Quality
77 in category
74 in category
Website
44 in category
84 in category
Price Affordability
72 in category
106 in category

Ty Ty Nursery and TruGreen Rating Details

Customer service
1.3 (72 reviews)
1.2 (681 reviews)
Reviewer's quote

...A few calls and emails to Ty Ty customer service, and they kept delaying me. Finally, they asked for photos. Sent, they agreed the tree was dead, and it was planted in the correct zone...

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...I called today to complain and I asked the customer service rep to speak to a manager (his name Saique), he told me he had the same authority as the manager and he could handle anything the manager could. Refused to let me speak with a manager. Very sorry service on all parts..

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Product or Service Quality
1.3 (69 reviews)
1.3 (650 reviews)
Reviewer's quote

...So, to replace a DEAD tree, I need to buy more product. Quite a racquet they've go going on here..

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Your Co has implemented a terrible practice of setting appointments for Sprinkler system service. 1) David shows up without informing the customer. I was told they informed me WHICH WAS A LIE...

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Website
2.7 (64 reviews)
1.8 (505 reviews)
Reviewer's quote

...The website showed an approximate 4' tall, single stalk, Oleander. It had a tight ball of leaves at the top, just what I wanted. What I got were 23 bare root Oleander bushes, no more then 12" tall...

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... the research from the beginning, their reviews are awful and I’m sure they don’t even tell the full story!! I will be posting this review on EVERY REVIEW WEBSITE that there is and will be contacting the local news. I don’t want anyone else to be SCAMMED like I was! Josh (Tequesta, Florida) ....

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Price Affordability
2.3 (60 reviews)
1.7 (557 reviews)
Reviewer's quote

Afterwards i found the same palms at Home Depot for 1/4 of their price ,and they were even bigger and looked healthier but they wouldn t offer any discount or price match . Their return window is only 3 days so beware !on top of that they only publish the 5 star positive reviews on their site even...

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...00 this year and just got a price from a local guy who has his own company. The cost for me will be $1300. 00...

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Ty Ty Nursery and TruGreen Pros and Cons

Pros
  • Variety of available trees
  • Website
  • Quality of tree
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Product i received
  • Tree that was delivered
  • Service is terrible
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Ty Ty Nursery and TruGreen Most Positive Reviews

Top rated reviews
5

Here's what happened: Found Tytyga to have best prices for 2015. Ordered 28 fruiting tree/vine /berry and then read...

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5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

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5

I have ordered large trees from tyty and they were great....the trees are still alive and healthy...Don't know why peopl...

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5

Great service helped in every way.

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Ty Ty Nursery and TruGreen Most Critical Reviews

Lowest rated reviews
1

I paid 100 for a 4-5' olive tree. A 3.5' tree showed up that was somewhere between a toothpick and number 2 pencil in...

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1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

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1

I ordered 7 crepe myrtle trees last summer for my sister-in-law as a gift, Cost: $70 each. What they received were...

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1

We cancelled our service today with Tru Green because we set up to have our lawn aerated and reseeded for today with a...

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Ty Ty Nursery and TruGreen Latest Reviews

Recent published reviews
1

we ordered 14 blueberry bushes and 2 cherry trees, watered everyday for 2 months, all died except 1 blueberry bush. We...

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2.8

Your Co has implemented a terrible practice of setting appointments for Sprinkler system service. 1) David shows up with...

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1

Dead tree. Issued a credit for the amount of that tree. Sounds good, right? Wait---when you go to use that credit you ca...

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No votes

I had Trugreen come out and do an aeration of my lawn which I have had them do before at 2 past houses that I've owned...

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Ty Ty Nursery and TruGreen Products and Services

Most reviewed product and services
  • Ty Ty Nursery Tree (125 reviews)
  • Ty Ty Nursery Plant (33 reviews)
  • Ty Ty Nursery Shipping Service (12 reviews)
  • Trugreen Lawn Service (906 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)
  • Trugreen Trucomplete Lawn Service (67 reviews)