PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TruGreen and Ty Ty Nursery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TruGreen
Ty Ty Nursery

TruGreen and Ty Ty Nursery Overview

Total reviews
1749
282
Company responses
0
0
Issues resolved
3
0

TruGreen was first mentioned on PissedConsumer on Apr 6, 2008 and since then this brand received 1749 reviews. It is 1467 reviews more than Ty Ty Nursery received since Mar 16, 2008.

TruGreen and Ty Ty Nursery Consumer Ratings

Rank
102 out of 791 in Landscaping and Gardening category
69 out of 791 in Landscaping and Gardening category
Customer service
76 in category
68 in category
Product or Service Quality
65 in category
68 in category
Staff
70 in category
58 in category

According to consumer ratings and reviews, Ty Ty Nursery ranks 33 points higher in the Landscaping and Gardening category than TruGreen. People gave TruGreen 1.2 stars for Customer service criterion in Landscaping and Gardening category and it is 106 points higher than the worst rated brand in this category. At the same time, Ty Ty Nursery was rated 1.3 stars for Customer service criterion in this category and it is 114 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that TruGreen has a higher rating than Ty Ty Nursery. Regarding Staff criterion, consumers gave TruGreen 1.4 stars and it is 62% greater than other in category. Ty Ty Nursery however was rated 1.6 stars and it is 68% greater than other in category.

TruGreen and Ty Ty Nursery Rating Details

Customer service
1.2 (633 reviews)
1.3 (57 reviews)
Reviewer's quote

I want to speak to someone other than customer service as they are the problem..

Jaylan

...dead! Customer Service is dead, too. Nothing..

MARION B
Product or Service Quality
1.3 (612 reviews)
1.2 (58 reviews)
Reviewer's quote

...I then told them to cancel the service completely and they still will not be paid..

Les L

This company will take your money and never look back. Refused to honor their warrantee. Would not accept photo sent of dead plants with barked scraped to the point the stalk broke over.They claim to be god fearing and patriotic which attracted me to them and gave me the miss guided trust to do...

Brad J
Staff
1.4 (532 reviews)
1.6 (48 reviews)
Reviewer's quote

The sales staff will say anything to get you to sign up. We have tried their service twice in two years and both times they failed miserably. In fact they seem to be nothing more then a company more interested in selling franchises and training their sales staff to say anything to get accounts...

Scott B

I received the trees in a box with only one bare root shrink wrapped in plastic. I was very disappointed and skeptical of these bare trees. After planting and watering every day these trees never took root and three months later they are still sticks and dead. I am really going to call them...

Allan T

TruGreen and Ty Ty Nursery Pros and Cons

Pros
  • Unhappy
  • I m pissed and
  • Ignoring customers request
  • Variety of available trees
  • Website
  • Quality of tree
Cons
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work
  • Tree that was delivered
  • Failure to honor warranty or special offer
  • Being riped off

TruGreen and Ty Ty Nursery Most Positive Reviews

Top rated reviews
5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

5

Here's what happened: Found Tytyga to have best prices for 2015. Ordered 28 fruiting tree/vine /berry and then read...

TruGreen and Ty Ty Nursery Most Critical Reviews

Lowest rated reviews
1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

1

I paid 100 for a 4-5' olive tree. A 3.5' tree showed up that was somewhere between a toothpick and number 2 pencil in...

TruGreen and Ty Ty Nursery Latest Reviews

Recent published reviews
1

It keeps happening. They will not keep their appointments and you spend all day getting emails about when the new time...

Read all 1749 reviews
1

Ordered a total of 14 plants. 5 arrived alive and are growing. planted the rest with hope of them growing, nope. Called...

Read all 282 reviews

TruGreen and Ty Ty Nursery Products and Services

Most reviewed product and services
  • Trugreen Lawn Service (880 reviews)
  • Trugreen Customer Care (226 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)
  • Ty Ty Nursery Tree (124 reviews)
  • Ty Ty Nursery Plant (33 reviews)
  • Ty Ty Nursery Shipping Service (12 reviews)