PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TruGreen and Ty Ty Nursery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TruGreen
Ty Ty Nursery

TruGreen and Ty Ty Nursery Overview

Total reviews 1822 301
Company responses 0 0
Issues resolved 4 0

TruGreen and Ty Ty Nursery Consumer Ratings

Rank
122 out of 554 in Landscaping and Gardening category
86 out of 554 in Landscaping and Gardening category
Customer service
80 in category
69 in category
Product or Service Quality
74 in category
77 in category
Price Affordability
106 in category
72 in category
Value for money
73 in category
68 in category

TruGreen and Ty Ty Nursery Rating Details

Customer service
1.2 (681 reviews)
1.3 (72 reviews)
Reviewer's quote

...I called today to complain and I asked the customer service rep to speak to a manager (his name Saique), he told me he had the same authority as the manager and he could handle anything the manager could. Refused to let me speak with a manager. Very sorry service on all parts..

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...A few calls and emails to Ty Ty customer service, and they kept delaying me. Finally, they asked for photos. Sent, they agreed the tree was dead, and it was planted in the correct zone...

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Product or Service Quality
1.3 (650 reviews)
1.3 (69 reviews)
Reviewer's quote

Your Co has implemented a terrible practice of setting appointments for Sprinkler system service. 1) David shows up without informing the customer. I was told they informed me WHICH WAS A LIE...

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...So, to replace a DEAD tree, I need to buy more product. Quite a racquet they've go going on here..

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Price Affordability
1.7 (557 reviews)
2.3 (60 reviews)
Reviewer's quote

...00 this year and just got a price from a local guy who has his own company. The cost for me will be $1300. 00...

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Afterwards i found the same palms at Home Depot for 1/4 of their price ,and they were even bigger and looked healthier but they wouldn t offer any discount or price match . Their return window is only 3 days so beware !on top of that they only publish the 5 star positive reviews on their site even...

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Value for money
1.2 (539 reviews)
1.4 (57 reviews)
Reviewer's quote

...Its a waste of money. In fact I believe it is a scam. I requested a refund and they tried to charge me for services Ive never received!!! Stay away and avoid the incompetence...

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...We have contacted the nursery 3 times even sent pictures they have not honored their 1 year warranty and refunded our money. This is not a good comp. to buy from, save your money!!!run from ty ty..

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TruGreen and Ty Ty Nursery Pros and Cons

Pros
  • Unhappy
  • I m pissed and
  • Ignoring customers request
  • Variety of available trees
  • Website
  • Quality of tree
Cons
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work
  • Product i received
  • Tree that was delivered
  • Service is terrible

TruGreen and Ty Ty Nursery Most Positive Reviews

Top rated reviews
5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

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5

Here's what happened: Found Tytyga to have best prices for 2015. Ordered 28 fruiting tree/vine /berry and then read...

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5

Great service helped in every way.

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5

I have ordered large trees from tyty and they were great....the trees are still alive and healthy...Don't know why peopl...

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TruGreen and Ty Ty Nursery Most Critical Reviews

Lowest rated reviews
1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

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1

I paid 100 for a 4-5' olive tree. A 3.5' tree showed up that was somewhere between a toothpick and number 2 pencil in...

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1

We cancelled our service today with Tru Green because we set up to have our lawn aerated and reseeded for today with a...

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1

I ordered 7 crepe myrtle trees last summer for my sister-in-law as a gift, Cost: $70 each. What they received were...

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TruGreen and Ty Ty Nursery Latest Reviews

Recent published reviews
2.8

Your Co has implemented a terrible practice of setting appointments for Sprinkler system service. 1) David shows up with...

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1

we ordered 14 blueberry bushes and 2 cherry trees, watered everyday for 2 months, all died except 1 blueberry bush. We...

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No votes

I had Trugreen come out and do an aeration of my lawn which I have had them do before at 2 past houses that I've owned...

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1

Dead tree. Issued a credit for the amount of that tree. Sounds good, right? Wait---when you go to use that credit you ca...

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TruGreen and Ty Ty Nursery Products and Services

Most reviewed product and services
  • Trugreen Lawn Service (906 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)
  • Trugreen Trucomplete Lawn Service (67 reviews)
  • Ty Ty Nursery Tree (125 reviews)
  • Ty Ty Nursery Plant (33 reviews)
  • Ty Ty Nursery Shipping Service (12 reviews)