PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TruGreen and Ty Ty Nursery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TruGreen
Ty Ty Nursery

TruGreen and Ty Ty Nursery Overview

Total reviews
1794
298
Company responses
0
0
Issues resolved
4
0

TruGreen and Ty Ty Nursery Consumer Ratings

Rank
119 out of 543 in Landscaping and Gardening category
83 out of 543 in Landscaping and Gardening category
Customer service
84 in category
71 in category
Product or Service Quality
76 in category
78 in category
Price Affordability
104 in category
71 in category
Value for money
74 in category
69 in category

TruGreen and Ty Ty Nursery Rating Details

Customer service
1.2 (662 reviews)
1.3 (69 reviews)
Reviewer's quote

Yes I am very pissed off how come a manager did not call me with the issue I was having it took me an email three customer service people that gave me all different information I finally got a lady named Tania who explained everything to me which made a little more sense but I still want somebody...

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...A few calls and emails to Ty Ty customer service, and they kept delaying me. Finally, they asked for photos. Sent, they agreed the tree was dead, and it was planted in the correct zone...

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Product or Service Quality
1.3 (637 reviews)
1.3 (66 reviews)
Reviewer's quote

Trugreen provided extremely poor service...

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...Their product was no good, and they wouldn't even respond to provide support. They take your money, ship garbage, and if you have a problem, they keep the money and ignore you..

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Price Affordability
1.7 (542 reviews)
2.3 (58 reviews)
Reviewer's quote

A few weeks went by and I called again asking if the quoted price was the best price that could be offered, as my wife and I agreed we could not move forward at the original price. I told the representative that I would speak with my wife and get back to someone when we were ready to make a...

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Afterwards i found the same palms at Home Depot for 1/4 of their price ,and they were even bigger and looked healthier but they wouldn t offer any discount or price match . Their return window is only 3 days so beware !on top of that they only publish the 5 star positive reviews on their site even...

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Value for money
1.2 (524 reviews)
1.4 (54 reviews)
Reviewer's quote

... all! Along with a manger argued raised there voice to me on the phone yesterday and told me I didnt make you pay In full upfront !! This is *** I want me dam money....

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...They took my money. Never responded after 8 attempts and then on #9 said give them two weeks. I refuse to fool with these frauds...

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TruGreen and Ty Ty Nursery Pros and Cons

Pros
  • Unhappy
  • I m pissed and
  • Ignoring customers request
  • Variety of available trees
  • Website
  • Quality of tree
Cons
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work
  • Product i received
  • Tree that was delivered
  • Service is terrible

TruGreen and Ty Ty Nursery Most Positive Reviews

Top rated reviews
5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

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5

Here's what happened: Found Tytyga to have best prices for 2015. Ordered 28 fruiting tree/vine /berry and then read...

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5

Great service helped in every way.

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5

I have ordered large trees from tyty and they were great....the trees are still alive and healthy...Don't know why peopl...

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TruGreen and Ty Ty Nursery Most Critical Reviews

Lowest rated reviews
1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

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1

I paid 100 for a 4-5' olive tree. A 3.5' tree showed up that was somewhere between a toothpick and number 2 pencil in...

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1

We cancelled our service today with Tru Green because we set up to have our lawn aerated and reseeded for today with a...

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1

I ordered 7 crepe myrtle trees last summer for my sister-in-law as a gift, Cost: $70 each. What they received were...

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TruGreen and Ty Ty Nursery Latest Reviews

Recent published reviews
1

Trugreen provided extremely poor service...tree and shrub was worse than the lawn, but the lawn had many issues. They pr...

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No votes

Material was literally thrown off a truck at 10:00pm. No packing slip, and one tree not labeled. Material was planted...

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2.6

Lawn full of crabgrass and other "weeds" after treatment.
Technicians were called back to complete a job they didn't fini...

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1

Tulip Tree died, sent photos of dead trunk, they DO NOT REFUND or REPLACE anything and good luck in getting someone to...

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TruGreen and Ty Ty Nursery Products and Services

Most reviewed product and services
  • Trugreen Lawn Service (893 reviews)
  • Trugreen Customer Care (228 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)
  • Ty Ty Nursery Tree (124 reviews)
  • Ty Ty Nursery Plant (33 reviews)
  • Ty Ty Nursery Shipping Service (12 reviews)