PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tristar Products and Wolfgang Puck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tristar Products

Tristar Products

Has Verified Representatives
2.1
Tristar Products
Wolfgang Puck

Tristar Products and Wolfgang Puck Overview

Total reviews
396
249
Company responses
115
0
Issues resolved
0
2

Tristar Products and Wolfgang Puck Consumer Ratings

Rank
326 out of 3049 in E-commerce category
43 out of 262 in Kitchen and Cooking category
Customer service
303 in category
33 in category
Product or Service Quality
390 in category
36 in category
Price Affordability
572 in category
36 in category
Exchange, Refund and Cancellation Policy
349 in category
25 in category

Tristar Products and Wolfgang Puck Rating Details

Customer service
1.5 (94 reviews)
1.3 (92 reviews)
Reviewer's quote

I have tried calling your customer service number (1-973-287-5172) to get the return authorization number. However, the line is continually busy. The product "Power Legs" is definitely right for neither myself nor my husband...

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866-444-4033 customer service said NOTHING they can do for me I have to take it back to Sams Club. GREAT (shaking my head, waving my fist) Customer service!..

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Product or Service Quality
1.6 (73 reviews)
1.3 (91 reviews)
Reviewer's quote

...I was so happy to be able to purchase said product at a reduced price at Walmart. I used it off and on from November 2019 until March of 2020. The last time I used it the handle fell off...

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...P, customer service who said someone would contact me the following week (5-18-2020). So far there has been no communication from W. P..

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Price Affordability
1.9 (69 reviews)
2.1 (75 reviews)
Reviewer's quote

...Obviously the Power Air Fryer is not built with the quality that matches its price. I'm so disgusted with this company as they will not allow for credit to order another type of product. So I'm just out of money for a product that breaks with the 2nd usage each time..

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...Requested pictures , price and letter from HSN. I sent all required info. They said they would send me another basket of which they have not...

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Exchange, Refund and Cancellation Policy
1.2 (67 reviews)
1.3 (65 reviews)
Reviewer's quote

I have done that, TWICE, THROUGH FEDEX, and still no refund, but money still taken from my account. I would GREATLY APPRECIATE my money being refunded. Can you please help me? No phone number that I've called has called me back, emails have not been answered, what am I to do? I will wait, again, to...

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...Finally, I asked for her to send me an email committing to the refund and then I would send the oven back and she refused. If you have this oven please get rid of it so that it doesn't burn your home down!..

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Tristar Products and Wolfgang Puck Pros and Cons

Pros
  • I would like if it worked as advertised
  • Ability to make meals with ease
  • That it is light
  • I loved it while it worked
  • Oven until it stopped working
  • Way it cooked until it quit working
Cons
  • Customer service no help at all
  • No customer service
  • Willingness to fix the problem
  • Too expensive to stop working so soon
  • Product quality and customer service
  • Extremely poor customer service

Tristar Products and Wolfgang Puck Most Positive Reviews

Top rated reviews
5

I get channel 9-1 perfectly but the other (2) local channels, WESH 2 (NBC) and WKMF-TV 6 (CBS) will not come thru. Do I...

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5

Good day. A few months ago we purchased a Wolfgang pot set from The Shopping Channel, and since then 2 of the lids shatt...

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5

I purchased my Grill from Sam's Club on February 1, 2019 and quite frankly has just never got hot enough to cook...

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5

Brand new, green light comes on, everything locked in place, but will not start???
Motor turns, not locked up.
Suspect...

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Tristar Products and Wolfgang Puck Most Critical Reviews

Lowest rated reviews
1

I have used the Perfecter only a couple of times. I got it for a Birthday gift from my mother (who is a senior and...

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1

I bought my pressure cooker 8 qts from hsn aug 2013. In the same year i called WP customer service due to my pressure co...

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1

Just bought the pressure cooker but returning it as not happy with the reviews! Too much money for it to be a piece if...

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1

I purchased this set of stainless steel mixing bowls with lids on 2/9/14 from HSN. The lids don't remain securely in...

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Tristar Products and Wolfgang Puck Latest Reviews

Recent published reviews
No votes

Product was returned unopened Product was not ordered

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No votes

Bistro Collection steak knives. 2 have lost the same part.

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No votes

I believe I got charged twice on the pots and knives 68 dollars

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1

In response to your email asking if Wolfgang Puck ever responded to the complaint of the non-working pressure cooker,...

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Tristar Products and Wolfgang Puck Products and Services

Most reviewed product and services
  • Tristar Products Customer Care (32 reviews)
  • Tristar Products Air Fryer (25 reviews)
  • Tristar Products Power Xl Air Fryer (19 reviews)
  • Wolfgang Puck Oven (45 reviews)
  • Wolfgang Puck Pressure Cooker (36 reviews)
  • Wolfgang Puck Cookware (20 reviews)