PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tristar Products and Wolfgang Puck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tristar Products

Tristar Products

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2.1
Tristar Products
Wolfgang Puck

Tristar Products and Wolfgang Puck Overview

Total reviews
272
226
Company responses
92
0
Issues resolved
0
2

Tristar Products was first mentioned on PissedConsumer on Oct 6, 2007 and since then this brand received 272 reviews. It is 46 reviews more than Wolfgang Puck received since Jan 27, 2010.

Tristar Products and Wolfgang Puck Consumer Ratings

Rank
299 out of 4213 in E-commerce category
32 out of 240 in Kitchen and Cooking category
Customer service
278 in category
30 in category
Product or Service Quality
393 in category
32 in category
Exchange, Refund and Cancellation Policy
335 in category
23 in category

Tristar Products and Wolfgang Puck Rating Details

Customer service
1.5 (40 reviews)
1.4 (83 reviews)
Reviewer's quote

If this is your idea of customer service I will never buy from you again..

Imogean

...Very POOR customer service..

Lutie
Product or Service Quality
1.5 (39 reviews)
1.4 (82 reviews)
Reviewer's quote

...I just went to use it a couple weeks ago but it would not start! No lights, no power, nothing! I looked for support info but it seems the website no longer exists! This product has a lifetime warranty on motor base! I want either a new replacement or my $200 plus dollars back!..

Kendall L

I though it would be a great product but not so much now . I will be telling everyone the will listen not to buy this product or any of his products because they stop working and no one will hold up there end on the warranty. He should be a sham to have is name on this product , he might have money...

Tammy L
Exchange, Refund and Cancellation Policy
1.2 (34 reviews)
1.4 (58 reviews)
Reviewer's quote

...The 60 Day Guarantee Return Policy you can return but they don't tell you on the phone when you order it or on the TV Commercial. Only posted in a very small icon at the top of their web page. I have talked to Customer Service now a total of 4 times...

Valarie D

...Finally, I asked for her to send me an email committing to the refund and then I would send the oven back and she refused. If you have this oven please get rid of it so that it doesn't burn your home down!..

Louise B

Tristar Products and Wolfgang Puck Pros and Cons

Pros
  • I would like if it worked as advertised
  • Ability to make meals with ease
  • That it is light
  • I loved it while it worked
  • Oven until it stopped working
  • Way it cooked until it quit working
Cons
  • Unknowledgeable customer care
  • Poor customer service
  • Faulty products
  • Too expensive to stop working so soon
  • Product quality and customer service
  • Extremely poor customer service

Tristar Products and Wolfgang Puck Most Positive Reviews

Top rated reviews
5

I get channel 9-1 perfectly but the other (2) local channels, WESH 2 (NBC) and WKMF-TV 6 (CBS) will not come thru. Do I...

5

Good day. A few months ago we purchased a Wolfgang pot set from The Shopping Channel, and since then 2 of the lids shatt...

Tristar Products and Wolfgang Puck Most Critical Reviews

Lowest rated reviews
1

I have used the Perfecter only a couple of times. I got it for a Birthday gift from my mother (who is a senior and...

1

I bought my pressure cooker 8 qts from hsn aug 2013. In the same year i called WP customer service due to my pressure co...

Tristar Products and Wolfgang Puck Latest Reviews

Recent published reviews
1.7

If this is your idea of customer service I will never buy from you again

Read all 272 reviews
1

Hello , I got the 7.2 air fryer of Wolfgang Puck off of HSN when he was on there. it STOP WORKING, I HAVE BEEN DEALING...

Read all 226 reviews

Tristar Products and Wolfgang Puck Products and Services

Most reviewed product and services
  • Tristar Products Customer Care (25 reviews)
  • Tristar Products Power Xl Air Fryer (13 reviews)
  • Tristar Products Air Fryer (12 reviews)
  • Wolfgang Puck Oven (43 reviews)
  • Wolfgang Puck Pressure Cooker (35 reviews)
  • Wolfgang Puck Cookware (19 reviews)