PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Traxxas and WLtoys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Traxxas
WLtoys

Traxxas and WLtoys Overview

Total reviews
52
35
Company responses
0
0
Issues resolved
0
0

Traxxas and WLtoys Consumer Ratings

Rank
55 out of 274 in Kids' Stores category
16 out of 274 in Kids' Stores category
Exchange, Refund and Cancellation Policy
43 in category
36 in category
Price Affordability
62 in category
16 in category
Value for money
52 in category
19 in category
Product or Service Quality
56 in category
13 in category

Traxxas and WLtoys Rating Details

Exchange, Refund and Cancellation Policy
1.4 (31 reviews)
1.6 (7 reviews)
Reviewer's quote

...REFUSED TO REFUND ANY PORTION OF MY MONEY PAID FOR 2 DAY SERVICE. THE JERK ON THE PHONE WAS EXTREMELY RUDE. I WILL NEVER BUY TRAXXAS AGAIN..

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...we paid for it and no refund has been issued to date. very poor communication from WL Toys and a promise of a refund that has never eventuated. we have been waiting 6 weeks for our order..

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Price Affordability
1.6 (29 reviews)
3.2 (10 reviews)
Reviewer's quote

...Then i found that they offer a better one locally for $88 and if I want that one from TRAXXAS i would have to buy it full price for $150..

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The ESC on my son's WLToys model #12427 quit working only after 4 or 5 run cycles and less than 6 months old. Never used the buggy in loose dirt and it never got wet. Checked batteries, with old battery pack and a new one. Pulled the motor and hooked it up separately from car and it spins with...

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Value for money
1.4 (29 reviews)
2.9 (7 reviews)
Reviewer's quote

...DO NOT WASTE YOUR MONEY ON THEIR PRODUCTS!..

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Ordered some parts online on 2/2/2020 and my order was processed the same day. Here it is 2/26/2020 and after 2 email requests for an update on my order status I still have not been contacted and have NO ideas as to my order. I realize that this is coming from overseas, but just an email back to me...

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Product or Service Quality
1.2 (28 reviews)
2.9 (8 reviews)
Reviewer's quote

...The customer service person was so rude it was unbelievable. With attitude he said we gave you all the updates via voicemail and email and we needed to wait for further information. He interrupted me asking what the miss communication was to tell me this...

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I like to talk to some 1 about becoming a dealer of this product. 617 6699164. my name is william...

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Traxxas and WLtoys Pros and Cons

Pros
  • Products
  • Fast out of box
  • What they advertised
  • You have a very quality product
  • Cheap and semi good quality
Cons
  • Customer service sucks
  • Warranty coverage of paying for a covered item
  • Warranty
  • Have yet to try it

Traxxas and WLtoys Most Positive Reviews

Top rated reviews
5

to all who slam traxxas. first off I bought 3 traxxas 1/10 trucks and beat the *** out of them for over a year before...

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5

i have tryed 4 DIFFERENT sources, gearbest, ebay, amazon and banggood to order this but TO NO AVAIL...
NEVER GOT OUT OF P...

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No votes
4.8

I purchase my a979b yesterday and I have ran it twice and now the wheels turn left and right but it won't go forward or...

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Traxxas and WLtoys Most Critical Reviews

Lowest rated reviews
1

I bought Traxxas products for 10 years now I always have a little bit of issues here and there I just usually fix them...

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1

Ordered in March 2020 but still no delivery or status as of April 2020. Appears that wl-toys.com may be a fake website...

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1

I purchased a Traxxas car for my 11 year old son. I was charging the battery in my vehicle when the battery exploded...

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1.2

No dilivery of order date they said no info what so ever

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Traxxas and WLtoys Latest Reviews

Recent published reviews
1

PURCHASED A BRAND NEW TRAXXAS SPARTAN BOAT FOR $429.99 AND WAS CHARGED AN EXTRA $30 FOR 2 DAY AIRFREIGHT TO ALASKA....

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No votes

I am building a late 1940's Alfa Romeo racing car and would like to incorporate some of your rc car parts the problem is...

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No votes

To whom I might concerns,
My husband owns 3 products from Traxxas, Traxxas XO-1 1/7 RTR Electric 4WD On-Road Sedan, Traxx...

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No votes

Your product WL912 is not working after a single use plz help us out

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Traxxas and WLtoys Products and Services

Most reviewed product and services
  • Traxxas Battery (4 reviews)
  • Traxxas Toy Car (4 reviews)
  • Traxxas Rc Car (3 reviews)
  • Wltoys Rc Car (9 reviews)
  • Wltoys Rc Airplane (2 reviews)
  • Wltoys F959 Rc Airplane (2 reviews)