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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 563 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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Vrbo

Travel Agencies
  • 1 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.8
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Location 1

Customers don't like

  • Customer service and company policies3
  • Ethics2
  • Integrity2
  • Instructions on how to cancel1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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