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Viator
Travelocity

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Viator

Viator

1.9
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 714 TOTAL REVIEWS
Rank
67 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    4156
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    07:08
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
198 reviews
2.6
113 reviews
1.7
70 reviews
Travelocity

Travelocity

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 639 TOTAL REVIEWS
Rank
119 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    29
  • SUCCESSFUL
    7%
  • AVG CALL DURATION
    01:33
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
137 reviews
1.5
47 reviews
1.6
29 reviews

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