Travelocity vs Tripadvisor

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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 553 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Will never use again 8
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5

Products by Travelocity

No items

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Tripadvisor

Travel Agencies
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.0
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Helping 9000 people for free 1

Customers don't like

  • Lack of ethics5
  • Old computer understanding of customer difficulties1
  • Ommend vayama anymore1
  • Ripoff scam lies cheat steal theft1
  • That they allow a client to only send good reviews to ta1

Products by Tripadvisor

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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