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Delete
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $23.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Initial customer service 2
  • Auto insurance rates 2
  • Overall claim agent alex was very nice 1
  • In words 1
  • Had set up online rental auto 1

Customers don't like

  • Customer service6
  • Claims department3
  • Travelers ability to comply with agreements law or decency2
  • Retaliated2
  • Not good communication2
Delete
  • 4 ISSUES RESOLVED
  • 593 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • One rep did try to help me 6
  • Premiums ok 4
  • Actually they were polite while lying to me 4
  • Medical claims are processed easily 3
  • Extremely unhappy 3

Customers don't like

  • Customer service22
  • That they lied5
  • Runaround they have given me5
  • Worst customer service4
  • Uncaring4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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