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Delete
  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $26.9K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Billing Practices
  • Extremely friendly 1
  • Friendliness of my agent 1
  • In words 1
  • Initial customer service 1
  • Overall claim agent alex was very nice 1

Customers don't like

  • Retaliated2
  • Customer service2
  • Not good communication2
  • Threatening letter1
  • Unethical1
Delete
  • 3 ISSUES RESOLVED
  • 506 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Billing Practices
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Customer service9
  • Runaround they have given me4
  • That they lied4
  • Uncaring4
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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