PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Traeger Pellet Grills and Weber as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Traeger Pellet Grills
Weber

Traeger Pellet Grills and Weber Overview

Total reviews 123 25
Company responses 0 0
Issues resolved 1 1

Traeger Pellet Grills and Weber Consumer Ratings

Rank
320 out of 1838 in Appliances and Electronics category
232 out of 1838 in Appliances and Electronics category
Customer service
122 in category
290 in category
Price Affordability
389 in category
176 in category
Product or Service Quality
192 in category
108 in category
Value for money
225 in category
139 in category

Traeger Pellet Grills and Weber Rating Details

Customer service
1.9 (65 reviews)
1.3 (16 reviews)
Reviewer's quote

...Thanks so much for the excellent Customer Service. PS: Low star ratings were because criteria wasnt assessed and should have a n/a selection..

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...Some companies have poor customer service but Weber has zero customer service with a rating of 2. 9 out of a possible 5..

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Price Affordability
1.9 (58 reviews)
2.8 (12 reviews)
Reviewer's quote

...Lots out there for half the price..

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On 4/24/20 I submitted an order, #7080****, for a grill cover and two non-locking casters, the price being $112. 14. Apparently this order was delivered to my old address and refused...

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Product or Service Quality
1.8 (57 reviews)
2.3 (14 reviews)
Reviewer's quote

...And for what I paid, the poor quality of many components in this grill..

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Not happy with a customer service. Call today for parts for one grill I made out OK I told him about a problem I have with another grill that I got for Christmas told me I have to find a serial number or model number on it told him I couldnt find the model number on it or serial number on it told...

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Value for money
1.9 (55 reviews)
2.3 (12 reviews)
Reviewer's quote

...multiple times waiting as long as an hour to talk to somebody because every time I leave my name and phone number I never get a call back I spent a lot of money on this grill and I would sure like the app to work it used to work fine until you updated the software now I cant even get the barbecue to logon Its truly...

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...They refuse to send me a new grill or refund my money. They will however sell me a new grill for $321. 00, I already spent over $500...

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Traeger Pellet Grills and Weber Pros and Cons

Pros
  • I dont have any for this company
  • Ease of use
  • Meat taste good
  • Good quality
  • Stop selling cast iron grates
  • 0-0-0
Cons
  • Customer service is the worst
  • Company will not stand behind product
  • Does not work
  • Terrible service & customer support
  • Womt take responsibility for grill failure
  • Terrible customer service

Traeger Pellet Grills and Weber Most Positive Reviews

Top rated reviews
4.9

Same thing 4 months sent me 5. Controllers 4 barreles because it burnt first time after 4 months i we t my pool servive...

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5

I’m sorry to hear of all these negative experiences with Weber grills. All I can say is that in my experience they have...

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4.8

I bought this grill 6 months ago at Costco and the temperatures have always been off. I went to costco to see if they ha...

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3.7

On 4/24/20 I submitted an order, #7080****, for a grill cover and two non-locking casters, the price being $112.14. Appa...

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Traeger Pellet Grills and Weber Most Critical Reviews

Lowest rated reviews
1

Bought a grill in Tucson on 3/31. Got it home and box was missing several items: bucket, wheels, hardware kit, etc....

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1

I ordered flavor bars. The website said they would fit my Genesis grill, but they did not. You need to contact them to...

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1

You have to babysit grill. They do not tell you it needs to be cleaned everytime you use it. If you do not clean you...

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1

I love grilling, my husband surprised me with a Webber grill for my birthday. He saved for it! This was two years ago. I...

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Traeger Pellet Grills and Weber Latest Reviews

Recent published reviews
No votes

I changed the thermostat and I still can't get it to heat past 300

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2.4

I had a grease fire in my spirit, as we all do occasionally, it burnt *** in the cook box. That has never happened in...

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3

My Traeger would start and then stop. There were unreadable codes (same with temperature). Called and Christopher W. ass...

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2.3

Not happy with a customer service. Call today for parts for one grill I made out OK I told him about a problem I have...

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Traeger Pellet Grills and Weber Products and Services

Most reviewed product and services
  • Traeger Pellet Grills Grill (38 reviews)
  • Traeger Pellet Grills Smoker (5 reviews)
  • Traeger Pellet Grills 1300 Grill (2 reviews)
  • Weber E-330 Grill (5 reviews)
  • Weber 310 Grill (1 review)