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Tradesy

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 577 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • User friendly website 4

Customers don't like

  • Customer service13
  • Lack of customer service10
  • Policies and procedures9
  • How sellers treated7
  • Poor communication7
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product quality 2
  • Ordering process 1
  • Staff at the store were very nice 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Website 1

Customers don't like

  • Customer service8
  • Quality7
  • Bad quality3
  • Poor product3
  • No solution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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