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Tracfone

Telecommunications
  • 12 ISSUES RESOLVED
  • 1012 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $434 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contract 12
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Untrained call centers8
  • Customer service6
  • No resolution to my problem5
  • Nonresponsive5
  • Poor customer service4
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Vodacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $27.8K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Because they are incompetent1
  • Being insulted1
  • Condescending attitude displayed towards me1

Products by Vodacom

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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