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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 955 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $726 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 9
  • Having the same phone number 5

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Rude customer service people10
  • Customer service9
  • Service while trying add minutes7
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Verizon

Telecommunications
  • 11 ISSUES RESOLVED
  • 2095 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Internet 6
  • Have occasional customer service people who are awesome 3
  • Terrible service 3
  • Tv 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • Incompetent customer service76
  • Poor service25
  • Customer service15
  • Bait and switch13
  • Billing practices8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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