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Toys R Us

Kids' Stores
  • 1 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $186 AVERAGE LOSS
1.8
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Easy online shopping 4
  • Price 3
  • User friendly website 2
  • Way you screwed my money up 2
  • Variety of products 2

Customers don't like

  • Customer service18
  • Incompetent representative11
  • Being cheated on refund amount6
  • Bad customer service5
  • Never received item5
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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 645 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Variety of items 3

Customers don't like

  • Misinformation22
  • Long shipping time19
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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