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Toys R Us

Kids' Stores
  • 2 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $20K CLAIMED LOSSES
  • $181 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 4
  • Easy online shopping 4
  • Way you screwed my money up 3
  • Variety of products 2
  • User friendly website 2

Customers don't like

  • Customer service13
  • Incompetent representative6
  • Being cheated on refund amount5
  • Never received item3
  • Do not honor promotion3
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 762 TOTAL REVIEWS
  • $33.9K CLAIMED LOSSES
  • $180 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Variety of products 13
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Misinformation9
  • Exchange policy9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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