PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toys R Us and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toys R Us
WalMart

Toys R Us and WalMart Overview

Total reviews
401
8927
Company responses
0
1
Issues resolved
2
82

Toys R Us and WalMart Consumer Ratings

Rank
45 out of 267 in Kids' Stores category
60 out of 320 in Supermarkets and Malls category
Customer service
49 in category
No votes
Website
38 in category
No votes
Discounts and Special Offers
35 in category
No votes
Price Affordability
41 in category
No votes

Toys R Us and WalMart Rating Details

Customer service
1.2 (131 reviews)
No votes
Reviewer's quote

...No wonder they are closing the doors the customer service sucks with these people. Serves them right..

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...Customer service was nice, but still did not help me for all the wasted time I spent in that store today. Awful!!!!!!!..

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Website
2.1 (93 reviews)
No votes
Reviewer's quote

Placed an online order 5 days prior to xmas and website said "pickup today" order never arrived, no email letting us know went in store they said stock came from warehouse shuld be in tommorow. Called store still no stock, called around to see if another store had the item rep told us no more. Went...

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I tried to track it on Moneygram website, but they want an authorization number. WALMART NEVER GAVE HER ONE! Now my money is gone and there is no way to track it because Walmart never gave my sister an authorization number to track it! Now I'm out $1000 because Walmart never furnished the needed...

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Discounts and Special Offers
1.9 (93 reviews)
No votes
Reviewer's quote

I purchased dinosaur toy in toyRus located in Norwalk CT, but toy dosnt work, the store is go out of business and they do not accept returns/exchange.I need help!

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I am a single low income mother with a special needs 4 year old child and bought an ONN. tablet for my daughter on 03/21/2020 from Walmart as her birthday gift. It did not last but 60 days...

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Price Affordability
2.3 (87 reviews)
No votes
Reviewer's quote

The assistant manager told me she couldn't check the price because the item could have been on sale in the last 30 days. I had the UPC code but was told the assistant manager would have to look back over the past months sale flyers to check the price? Really? Don't you have computers to check the...

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...The price for the box would have been real nice, but, since I received 1/10 of a box the price was exorbitant. Also, after a futile attempt to reach an agreement with both retailers I submitted a review at walmart. com...

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Toys R Us and WalMart Pros and Cons

Pros
  • Price
  • Easy online shopping
  • Way you screwed my money up
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Incompetent representative
  • Being cheated on refund amount
  • Customer service
  • Service
  • Management

Toys R Us and WalMart Most Positive Reviews

Top rated reviews
4.8

I MUST SAY TOY R US IN LITHONIA GEORGIA.....has a team of outstanding workers.... the sale associate Trelisha gave 110%...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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4.7

Ive been buying from toys r us for years now. Through the year i buy gifts for christmas and birthdays then its easier...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Toys R Us and WalMart Most Critical Reviews

Lowest rated reviews
1

I ordered a Wii game online for in store pick up using my paypal account to pay for item. I received confirmation...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

THE WORST EXPERIENCE EVER!!! Ordered a Zachary Mobile online (63.78) in a registry on 10/10. Item shipped 10/12. My...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Toys R Us and WalMart Latest Reviews

Recent published reviews
No votes

I recently ordered items online and several days later I received notice some were on backorder. I received a partial...

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No votes

I buy Walmart Sam's Purified water. Some of the bottles have a weird taste. I would love to know the results of the...

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2

I purchased this product and let me just say I was missing half of the parts. Not enough to make this product usable at...

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3.3

N.B. the following pertains to the Dot Com Walmart, not a brick and mortar Walmart. I purchased an item FROM RETAILER...

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Toys R Us and WalMart Products and Services

Most reviewed product and services
  • Toys R Us Customer Care (68 reviews)
  • Toys R Us Manager (36 reviews)
  • Toys R Us Shipping Service (33 reviews)
  • Walmart Customer Care (787 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)