PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toys R Us and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toys R Us
Walmart

Toys R Us and Walmart Overview

Total reviews
401
8328
Company responses
0
1
Issues resolved
2
73

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8328 reviews. It is 7927 reviews more than Toys R Us received since Nov 21, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Toys R Us customer support team and Walmart customer service.

Toys R Us and Walmart Consumer Ratings

Rank
39 out of 368 in Kids' Stores category
55 out of 614 in Supermarkets and Malls category
Customer service
41 in category
57 in category
Website
37 in category
46 in category
Discounts and Special Offers
28 in category
41 in category

Toys R Us and Walmart Rating Details

Customer service
1.2 (131 reviews)
1.6 (2621 reviews)
Reviewer's quote

...No wonder they are closing the doors the customer service sucks with these people. Serves them right..

Steve K

...So I paid it a just closed account so Walmart lost another customer..

Adrick
Website
2.1 (93 reviews)
2.4 (2346 reviews)
Reviewer's quote

Placed an online order 5 days prior to xmas and website said "pickup today" order never arrived, no email letting us know went in store they said stock came from warehouse shuld be in tommorow. Called store still no stock, called around to see if another store had the item rep told us no more. Went...

PissedConsumer1156300

...OK I STILL DID NOT KNOW THAT JOYBUY WAS CHINA THAN I LOOKED AT THERE WEBSITE AND IT SAID JOYBUY CHINA . WHAT? WHY IS WALMART. COM COMING RIGHT FROM CHINA? OK SO I EMAILED WALMART...

PissedConsumer1731298
Discounts and Special Offers
1.9 (93 reviews)
2.4 (2110 reviews)
Reviewer's quote

Paid for 3 tablets only receiving 2 was told i can't get a refund till after 1-19-18 if i don't get the item which its no longer needed if i can't get a refund for this item i will b returning all items

Cruzito

I take atrip to Sunnyside Wamart about 2 times a week (Which in about 40 plus miles round trip from where I live) And I have a QUESTION for you: Who's bright idea was it to put in SELF CHECK OUT? When I go there I spend more time in line waiting to Check out than I do shopping. There are 0 to1...

PissedConsumer1723963

Toys R Us and Walmart Pros and Cons

Pros
  • Price
  • Easy online shopping
  • Way you screwed my money up
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Incompetent representative
  • Being cheated on refund amount
  • Customer service
  • Service
  • Management

Toys R Us and Walmart Most Positive Reviews

Top rated reviews
4.8

I MUST SAY TOY R US IN LITHONIA GEORGIA.....has a team of outstanding workers.... the sale associate Trelisha gave 110%...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Toys R Us and Walmart Most Critical Reviews

Lowest rated reviews
1

I ordered a Wii game online for in store pick up using my paypal account to pay for item. I received confirmation...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Toys R Us and Walmart Latest Reviews

Recent published reviews

I recently ordered items online and several days later I received notice some were on backorder. I received a partial...

Read all 401 reviews
2

Here in our town the Walmart is going to all self check outs. If this happens, I will find another store to shop at....

Read all 8328 reviews

Toys R Us and Walmart Products and Services

Most reviewed product and services
  • Toys R Us Customer Care (68 reviews)
  • Toys R Us Manager (36 reviews)
  • Toys R Us Shipping Service (33 reviews)
  • Walmart Customer Care (721 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)