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Toys R Us

Kids' Stores
  • 2 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $20K CLAIMED LOSSES
  • $183 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Easy online shopping 4
  • Price 3
  • Way you screwed my money up 3
  • User friendly website 2
  • Variety of products 2

Customers don't like

  • Customer service10
  • Incompetent representative6
  • Being cheated on refund amount5
  • Do not honor promotion3
  • Never received item3
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Trend Times

Kids' Stores
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $14.8K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • False advertising of product3
  • Customer service2
  • Rudeness2
  • Samantha redding1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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